Senior Employee Relations Advisor

Mitie Cleaning & Hygiene Services; Wideopen; Híbrido; GBP 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working

Salary Finance

MiDeals discounts

Cycle-to-work

Enhanced pension

Life cover

Mitie Matching Share Plan

Resumo da oferta

Mitie Cleaning & Hygiene Services is seeking a Senior Employee Relations Advisor to join our People Team. You will handle a portfolio of complex ER cases, advise senior stakeholders, and drive policy development while supporting wider HR initiatives.

Hybrid working is available, with a requirement to be in Birmingham once a month. CIPD qualification is preferred and ongoing development is encouraged, alongside access to Mitie’s benefits platform and training resources.

Qualificações

• Significant Employee Relations experience with a strong working knowledge of employment law and risk management.
• Proven ability to influence, challenge and build credibility with stakeholders at all levels.
• Strong commercial awareness, balancing legal compliance with practical business needs.
• Experience developing HR policies, guidance, manager training and best practice frameworks.

Responsabilidades

• Lead a portfolio of complex, high-profile employee relations cases with commercially focused advice.
• Act as trusted advisor to senior stakeholders, managing escalated ER matters through to resolution.
• Drive continuous improvement by embedding case learnings across the business.
• Shape and develop HR policies, procedures and ER best practice to support wider HR projects.
• Share knowledge and build capability across the ER team through coaching and training.
• Champion exceptional customer service with a responsive, solutions-focused approach.

Conhecimentos

Employee relations

Employment law

Stakeholder management

Policy development

Coaching

Communication

Formação académica

CIPD qualified

CIPD study in progress

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Better places, thriving communities.

Location: Remote UK Wide (Requirement to be in the office in Birmingham once a month)

Contract: 37.5 Hours, Monday to Friday

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an experienced Senior Employee Relations Advisor to join our growing People Team to deliver across a variety of ER cases within a task based environment. This is an exciting opportunity for an ER professional who is passionate about delivering expert advice, resolving complex workplace issues and helping managers navigate employee relations matters with confidence.

Main Responsibilities

• Lead a portfolio of complex, high-profile and VIP employee relations cases, providing commercially focused advice that balances risk, cost, and business outcomes.
• Act as a trusted advisor to senior stakeholders, managing escalated ER, EthicsPoint and sensitive employee matters through to resolution.
• Drive continuous improvement by ensuring case recommendations are implemented and lessons learned are embedded across the business.
• Shape and develop people policies, procedures, toolkits and ER best practice, using your expertise to support wider HR projects and initiatives.
• Share knowledge and build capability across the ER team through coaching, training and development activities.
• Champion exceptional customer service, delivering a responsive, professional and solutions-focused experience.

What We're Looking For

• Significant Employee Relations experience with a strong working knowledge of employment law and risk management.
• Proven ability to influence, challenge and build credibility with stakeholders at all levels.
• Strong commercial awareness, balancing legal compliance with practical business needs.
• Experience developing HR policies, guidance, manager training and best practice frameworks.
• Excellent communication, coaching and relationship-building skills.
• Ability to manage highly sensitive and confidential matters with professionalism and discretion.
• A collaborative approach, working effectively with HR, Employment Law and wider business teams.
• CIPD qualified (or interested in studying towards qualification) and confident using Microsoft Office applications.

What's in it for you?

• Hybrid working arrangement with a collaborative and supportive People Team.
• Exposure to a diverse range of employee relations cases across both public and private sector contracts.
• Opportunities for professional development and further CIPD study support.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Chloe Smailes at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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