Employee Relations Advisor

Frazer Jones; Taunton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Frazer Jones is recruiting an experienced ER Advisor to join our established HR team. You will provide practical ER advice, manage a varied caseload and work closely with trade unions to deliver fair outcomes.

This hands-on role requires strong employment law knowledge, policy application and the ability to influence managers across a busy operational environment. Travel may be required from time to time.

Qualifications

• Experience in an ER/HR advisory role or similar employee relations focus.
• Proven ability to manage complex casework independently.
• Experience of working with trade unions in a unionised environment.
• Strong knowledge of UK employment law and HR best practice.
• Experience applying HR policies and procedures.
• Confidence working with managers and stakeholders at all levels.
• Comfortable operating in a fast-paced, operational environment.
• Full UK driving licence and access to a vehicle; occasional travel may be required.

Responsibilities

• Manage a broad range of ER cases from start to finish (disciplinary, grievance, absence, performance, capability).
• Provide clear, practical advice to managers on ER issues.
• Support and lead investigations, ensuring fair, compliant outcomes.
• Work effectively within a unionised environment and with trade union representatives.
• Advise on interpretation and application of HR policies and employment legislation.
• Coach managers to build confidence and capability in ER matters.
• Contribute to policy review and development to keep procedures practical and compliant.
• Support continuous improvement across ER processes and ways of working.

Skills

ER advisory experience

HR advisory experience

UK employment law knowledge

Stakeholder engagement

Education

CIPD Level 5 or equivalent (qualified or working towards)

Job description

Are you an experienced ER Advisor with strong employee relations knowledge and experience of working within a complex, operational environment?

We’re partnering with a leading organisation to recruit an ER Advisor to join their established HR team. This is a hands‑on role where you’ll provide practical ER advice and support to managers, manage a varied caseload and work closely with trade unions.

You’ll need to be confident managing ER matters independently, with a strong understanding of employment law, policies and procedures and how these are applied in practice.

What you’ll be doing:

• Managing a broad range of ER cases from start to finish, including disciplinary, grievance, absence, performance and capability matters.
• Providing clear, practical advice to managers on complex employee relations issues.
• Supporting and leading investigations, ensuring fair, consistent and compliant outcomes.
• Working effectively within a unionised environment, building constructive relationships with trade union representatives.
• Advising managers on the interpretation and application of HR policies, procedures and employment legislation.
• Coaching managers to build their confidence and capability in handling ER matters.
• Supporting the review and development of policies and procedures, ensuring they remain practical, consistent and legally compliant.
• Contributing to continuous improvement across ER processes and ways of working.

What we’re looking for:

• Strong experience within an ER Advisor, HR Advisor or similar employee relations-focused role.
• Excellent ER knowledge with demonstrable experience managing complex casework independently.
• Previous experience of working with trade unions and within a unionised environment.
• Strong knowledge of UK employment law and HR best practice.
• Good experience of working with and applying HR policies and procedures.
• Confident working with managers and stakeholders at all levels.
• Comfortable operating in a fast‑paced, operational environment.
• CIPD Level 5 qualified, or working towards, would be advantageous.
• Full UK driving licence and access to a vehicle, as occasional travel may be required.

This is a great opportunity for an experienced ER professional who wants a role with plenty of responsibility and exposure, working as part of a supportive HR team within a large and complex organisation.