Workplace Coordinator

Mitie Cleaning & Hygiene Services; Cambridge; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

MiDeals discounts

Life cover

Enhanced pension contributions

Save-as-you-earn scheme

Mitie Matching Share Plan

Cycle-to-work

Salary Finance wellbeing

Job summary

Mitie Cleaning & Hygiene Services in Cambridge is seeking a Workplace Coordinator to support the Workplace Services Manager across soft services, catering, reception and facilities management. You’ll help deliver high standards, maintain service levels and drive improvements in a fast-paced corporate environment.

Join a team that values inclusivity and offers flexible benefits, a competitive pension, life cover, share plans, discounts, and wellbeing support.

Qualifications

• Capable team leader with demonstrable experience supporting and supervising high-profile client-side workplace projects.
• Demonstrable experience in facilities management services in a corporate environment.
• Ability to communicate and interact with clients and team members at all levels.
• Knowledge and understanding of health and safety relevant to the office environment, including Fire, First Aid, DSE and accident reporting.

Responsibilities

• Support the development and delivery of soft services focusing on workplace and housekeeping services through highly engaged teams.
• Confidently support the wider Workplace teams and manage all day-to-day operational processes, ensuring service levels are maintained.
• Consult closely with key client contacts and service users, becoming the senior contact for the contract.
• Ensure resources meet demand across all service areas.
• Support Health and Safety risk assessments where required.

Skills

Team leadership

Facilities management

Client communication

Health & safety

Job description

Better places, thriving communities.

ROLE: Workplace Coordinator

HOURS: 37.5 hours a week

LOCATION: Cambridge

At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Workplace Coordinator who will support the Workplace Services Manager to deliver workplace and soft service operations across all functions within the scope of works. This includes workplace services, catering and vending, front of house reception and client services, maintenance, cleaning, records management, print device availability and stationery.

The Workplace Coordinator will support the wider workplace team to ensure the workplace services function achieves an exceptional service, satisfies business objectives and targets, and that the wider workplace team works effectively and efficiently. The role will contribute to continuous improvement and service development, ensuring all business processes are conducted in accordance with account policies and in a standard which protects and enhances the image and reputation of Mitie and EY as client.

Role Responsibilities

• Support the development and delivery of soft services focusing on workplace and housekeeping services through highly engaged teams.
• Confidently support the wider Workplace teams and manage all day-to-day operational processes, ensuring service levels are maintained.
• Consult closely with key client contacts and service users, becoming the senior contact for the contract.
• Ensure resources meet demand across all service areas.
• Support Health and Safety risk assessments where required.

Required Qualifications

• Capable team leader with demonstrable experience supporting and supervising high-profile client-side workplace projects.
• Demonstrable experience in facilities management services in a corporate environment.
• Ability to communicate and interact with clients and team members at all levels.
• Knowledge and understanding of health and safety relevant to the office environment, including Fire, First Aid, DSE and accident reporting.

What's in it for you?

• High street discounts from thousands of well-known retailers, gyms and more via our MiDeals platform.
• Life cover of up to four times your salary.
• Enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (with the potential for free shares).

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Nikita Srivastava at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?