Employee Experience Communications Strategist

PassFort; Greater London; Vor Ort; GBP 70.000 - 90.000; Vollzeit

Zusammenfassung

Moody's in London is seeking a Communications Strategist to shape internal communications for a global employee base. You will lead projects across onboarding, recognition and culture, translating policy changes into clear, human messaging.

You will draft messages for People leadership, monitor engagement metrics, and partner with Enterprise Reputation teams to keep narratives aligned. A BA/BS and 3–5 years in internal or HR communications are required; interest in AI and responsible use a plus.

Qualifikationen

• Three to five years of experience in internal communications, employee experience or human resources communications in a large, global organization.
• Experience supporting communications tied to human resources and People programs. Exposure to sensitive or complex workforce topics is preferred
• Strong writing skills, with the ability to make policy and program changes clear and human. Required to translate performance, compensation and benefits updates into accessible employee communications
• Good judgment in handling confidential or emotionally sensitive material. Required because the role supports communications on sensitive workforce topics, including organizational change
• Familiarity with employee engagement or lifecycle communications platforms and metrics is desired, to track engagement and feedback and refine programs based on results
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Aufgaben

• Execute employee communications across onboarding, recognition, career milestones and culture, making Moody's employee experience clear, credible and human.
• Execute communications programs across the employee lifecycle, including onboarding, promotions, anniversaries, recognition programs and career-milestone moments
• Draft clear, credible employee communications that translate People team policy and program updates (performance, compensation, benefits) into accessible, human language
• Support the Vice President in developing narrative and messaging materials for Chief Human Resources Officer and leadership updates on People team priorities
• Help ensure lifecycle messaging stays consistent with the voice and cadence of enterprise-wide internal communications led by Moody's Corporation Reputation
• Produce content and support channel planning for culture and engagement initiatives, including recognition and employee-storytelling programs
• Assist in preparing communications approaches for sensitive workforce topics, including organizational change, under the Vice President's guidance
• Track engagement and feedback data on lifecycle communications and help refine programs based on results
• Partner with colleagues on Executive Visibility, Brand and Regional Communications teams to keep internal and external narratives aligned

Kenntnisse

Internal communications

Employee experience

HR communications

Strong writing

Confidential handling

Lifecycle communications

AI awareness

Stakeholder management

Ausbildung

Bachelor's degree

Jobbeschreibung

Moody's in London is seeking a Communications Strategist to shape internal communications for a global employee base. You will lead projects across onboarding, recognition and culture, translating policy changes into clear, human messaging.

You will draft messages for People leadership, monitor engagement metrics, and partner with Enterprise Reputation teams to keep narratives aligned. A BA/BS and 3–5 years in internal or HR communications are required; interest in AI and responsible use a plus.