Communications Strategist

Moody's Corporation; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Moody's Corporation in London is seeking a skilled Internal Communications professional to strengthen employee experience across onboarding, recognition, and culture. You will translate People program updates into clear, human-facing messages for a global workforce.

Three to five years in internal communications or HR communications, plus strong writing and discretion, are essential. This role offers the chance to shape communications at scale and contribute to responsible AI adoption.

Qualifications

• Three to five years of experience in internal communications, employee experience or human resources communications
• Experience supporting communications tied to human resources and People programs
• Strong writing skills with the ability to translate updates into accessible employee communications
• Good judgment in handling confidential or sensitive material
• Familiarity with employee engagement platforms and metrics is desired
• Basic understanding of AI concepts and interest in responsible AI practices

Responsibilities

• Execute employee communications across onboarding, recognition, career milestones and culture, making Moody's employee experience clear, credible and human
• Execute communications programs across the employee lifecycle including onboarding, promotions, anniversaries, recognition programs and career milestones
• Draft clear, credible employee communications translating People policy into accessible language
• Support leadership with narrative and messaging materials for People priorities
• Ensure lifecycle messaging aligns with enterprise internal communications voice and cadence
• Produce content and plan channels for culture and engagement initiatives
• Assist in preparing communications for sensitive workforce topics under guidance
• Track engagement data and refine programs based on results
• Collaborate with Executive Visibility, Brand and Regional Communications teams to align narratives

Skills

Internal communications

HR communications

Writing skills

Confidential handling

Engagement platforms

AI awareness

Education

Bachelor's degree

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills And Competencies

• Three to five years of experience in internal communications, employee experience or human resources communications, ideally in a large, global organization. Required to support communications at the scale and complexity of a global employee base
• Experience supporting communications tied to human resources and People programs. Exposure to sensitive or complex workforce topics is preferred
• Strong writing skills, with the ability to make policy and program changes clear and human. Required to translate performance, compensation and benefits updates into accessible employee communications
• Good judgment in handling confidential or emotionally sensitive material. Required because the role supports communications on sensitive workforce topics, including organizational change
• Familiarity with employee engagement or lifecycle communications platforms and metrics is desired, to track engagement and feedback and refine programs based on results
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Bachelor's degree required

Responsibilities

Execute employee communications across onboarding, recognition, career milestones and culture, making Moody's employee experience clear, credible and human.

• Execute communications programs across the employee lifecycle, including onboarding, promotions, anniversaries, recognition programs and career-milestone moments
• Draft clear, credible employee communications that translate People team policy and program updates (performance, compensation, benefits) into accessible, human language
• Support the Vice President in developing narrative and messaging materials for Chief Human Resources Officer and leadership updates on People team priorities
• Help ensure lifecycle messaging stays consistent with the voice and cadence of enterprise-wide internal communications led by Moody's Corporation Reputation
• Produce content and support channel planning for culture and engagement initiatives, including recognition and employee-storytelling programs
• Assist in preparing communications approaches for sensitive workforce topics, including organizational change, under the Vice President's guidance
• Track engagement and feedback data on lifecycle communications and help refine programs based on results
• Partner with colleagues on Executive Visibility, Brand and Regional Communications teams to keep internal and external narratives aligned

About The Team

Our People & Lifecycle Communications team, part of Moody's Corporation Reputation, is responsible for communicating the employee experience as thoughtfully as it is designed, from the moment employees join to the milestones that mark their careers.

We Contribute To Moody's By

• Partnering with the People team to turn programs and policy updates into clear, human communications.
• Celebrating employee milestones and achievements through recognition and storytelling programs.
• Keeping internal and external narratives aligned with the Executive Visibility, Brand and Regional Communications teams.

By joining our team, you will be part of exciting work in London, shaping the employee experience and exploring how AI tools can improve the way we communicate.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.