Emergency Vet Receptionist — Evenings Shift & Benefits

Vets Now; Swansea; Vor Ort; GBP 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

Leave: 7 weeks pro rata

Birthday paid day off

Health plan

Staff discounts

CPD allowance

Paid CPD hours

Family-friendly policies

Pension contributions

Staff pet care discount

Volunteer days

Death in service

Zusammenfassung

Vets Now Swansea is seeking a Veterinary Receptionist to join our emergency team and act as the welcoming face for clients during 18:00–00:00 shifts. You’ll handle calls, greet clients, and manage payments with professionalism.

You will relay updates to the veterinary team, book appointments, and support administrative tasks to ensure smooth clinic operations. We offer generous benefits and a supportive environment for professional growth.

Qualifikationen

• Market-oriented customer service experience preferred.
• Excellent communication and empathy when dealing with clients.
• Ability to manage multiple tasks in a fast-paced environment.

Aufgaben

• Be the face of Emergency and Critical Care services: receptionist handling calls, greeting clients, and processing payments.
• Provide updates to veterinary team about patients enroute or clients needing assistance.
• Handle administration duties accurately and support clinic operations.
• Serve as a supportive liaison between clients and veterinary staff during emergencies.

Kenntnisse

Customer service

Communication skills

Multitasking

Jobbeschreibung

Vets Now Swansea is seeking a Veterinary Receptionist to join our emergency team and act as the welcoming face for clients during 18:00–00:00 shifts. You’ll handle calls, greet clients, and manage payments with professionalism.

You will relay updates to the veterinary team, book appointments, and support administrative tasks to ensure smooth clinic operations. We offer generous benefits and a supportive environment for professional growth.