Part-Time Emergency Vet Receptionist (Out-of-Hours)

Vets Now; Glasgow; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Birthday day off

Health plan

CPD allowance pro rata

Staff discounts

Pension

Job summary

Vets Now is seeking a Part Time Out-Of-Hours Veterinary Receptionist for our Glasgow hospital. You will be the first contact for clients in emergencies, greet visits, take calls, book appointments and handle payments. The role involves clinical coordination, updating veterinary staff and maintaining smooth clinic operations during out‑of‑hours shifts.

The position offers a 10% shift allowance, additional benefits and a chance to work in a leading emergency pet care network across the UK.

Qualifications

• Greeting clients, answering calls and booking appointments in emergency settings.
• Handling financial transactions with accuracy and empathy.
• Liaising between clients and veterinary professionals to ensure seamless care.

Responsibilities

• Serve as first point of contact for clients during emergencies, in person or by phone.
• Manage clinic administration to keep services running smoothly.
• Provide friendly, reassuring client support and information as needed.

Skills

Customer service

Administrative support

Communication

Job description

Vets Now is seeking a Part Time Out-Of-Hours Veterinary Receptionist for our Glasgow hospital. You will be the first contact for clients in emergencies, greet visits, take calls, book appointments and handle payments. The role involves clinical coordination, updating veterinary staff and maintaining smooth clinic operations during out‑of‑hours shifts.

The position offers a 10% shift allowance, additional benefits and a chance to work in a leading emergency pet care network across the UK.