Emergency Fire Control Operator - Rotating Shifts (42h/wk)

North East Combined Authority; Cramlington; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Northumberland Fire and Rescue Service is seeking a Firefighter (Control) based at the Fire & Rescue Service Headquarters, West Hartford Business Park, Cramlington. The role requires handling emergency calls, mobilising resources and guiding the public in critical situations.

The position involves a 42-hour rotating shift pattern including nights, weekends and public holidays, with a fixed-term contract to 31 March 2028 and a salary of £29,962 (Development) / £38,340 (Competent) per annum.

Qualifications

• Answer, record and action emergency calls.
• Mobilise resources to incidents throughout the County.
• Provide support and guidance to members of the public.
• Assist in the continued management of incidents.
• Carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response.
• Have the ability to work under pressure in a fast-changing environment.
• Have a positive and flexible attitude to all aspects of work.
• Be able to work as part of a team and act on own initiative.
• Be able to undertake intensive initial training and study.
• Have a good level of commitment to own development

Responsibilities

• Answer, record and action emergency calls.
• Mobilise resources to incidents throughout the County.
• Provide support and guidance to members of the public.
• Assist in the continued management of incidents.
• Carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response.
• Have the ability to work under pressure in a fast-changing environment.
• Have a positive and flexible attitude to all aspects of work.
• Be able to work as part of a team and act on own initiative.
• Be able to undertake intensive initial training and study.
• Have a good level of commitment to own development

Job description

Northumberland Fire and Rescue Service is seeking a Firefighter (Control) based at the Fire & Rescue Service Headquarters, West Hartford Business Park, Cramlington. The role requires handling emergency calls, mobilising resources and guiding the public in critical situations.

The position involves a 42-hour rotating shift pattern including nights, weekends and public holidays, with a fixed-term contract to 31 March 2028 and a salary of £29,962 (Development) / £38,340 (Competent) per annum.