Emergency Department Receptionist & Admin - 24/7 Roster

Calderdale and Huddersfield NHS Foundation Trust; Huddersfield; On-site; GBP 21,000 - 29,000; Full time

Job summary

Calderdale and Huddersfield NHS Foundation Trust is seeking an enthusiastic A&E Reception Administrator to join the emergency departments at Calderdale Royal Hospital and Huddersfield Royal Infirmary. The role requires flexibility to cover a 24/7 ad-hoc roster across two sites, handling patient registration and administrative tasks with confidentiality and empathy.

The successful candidate will have NHS experience, strong communication skills, and the ability to work under pressure in a busy

Qualifications

• Experience in administration and clerical tasks.
• Experience in patient or customer-facing roles.
• Proficient in data entry and using computer systems.
• Knowledge of NHS IT systems and confidentiality requirements.

Responsibilities

• Register patients entering the A&E department using the electronic system.
• Record all relevant patient information accurately and maintain confidentiality.
• Handle telephone enquiries from GP surgeries, patients, relatives and services.
• Answer face-to-face enquiries within the department and provide admin support.
• Coordinate with the multi-disciplinary team to deliver efficient administrative service.
• Book, reschedule and cancel clinic appointments when required.
• Support the department with a proactive and professional approach.

Skills

Administrative experience

Customer-facing

Data input

IT systems knowledge

Education

GCSE English & Maths

NVQ Level 2

Job description

Calderdale and Huddersfield NHS Foundation Trust is seeking an enthusiastic A&E Reception Administrator to join the emergency departments at Calderdale Royal Hospital and Huddersfield Royal Infirmary. The role requires flexibility to cover a 24/7 ad-hoc roster across two sites, handling patient registration and administrative tasks with confidentiality and empathy.

The successful candidate will have NHS experience, strong communication skills, and the ability to work under pressure in a busy