Emergency Call Taker — Be First to Help in Emergencies

South Central Ambulance Service NHS Foundation Trust; Bicester; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

NHS benefits

27–33 days annual leave (pro rata)

NHS pension

Huge national discounts

Free parking

Employee Assistance Programme

Full-time & part-time shifts available

Job summary

South Central Ambulance Service NHS Foundation Trust is seeking an Emergency Call Taker to be the first point of contact for people in crisis. This on-site role is based at our Emergency Operations Centre in Bicester, Oxfordshire, with full NHS benefits and shifts available both full-time and part-time.

We require compassion, confidence, clear communication, and resilience. Training courses start from October 2026, and the role offers progression within a supportive NHS environment.

Qualifications

• No medical experience required.
• You will need to demonstrate resilience and clear communication.
• Ability to stay calm under pressure and support callers through critical situations.

Skills

Compassion

Confidence

Clear communication

Resilience

Genuine desire to help others

Job description

South Central Ambulance Service NHS Foundation Trust is seeking an Emergency Call Taker to be the first point of contact for people in crisis. This on-site role is based at our Emergency Operations Centre in Bicester, Oxfordshire, with full NHS benefits and shifts available both full-time and part-time.

We require compassion, confidence, clear communication, and resilience. Training courses start from October 2026, and the role offers progression within a supportive NHS environment.