Emergency Call Handler & Dispatcher – Calm Under Pressure

Cambridgeshire Constabulary; Huntingdon; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Generous pension

Annual leave 24–29 days

Flexible contracts

On-site parking

Health and wellbeing services

On-site gym

Sports and social clubs

Job summary

Cambridgeshire Constabulary is seeking Police Call Handlers and Dispatchers for the Force Communications Centre in Huntingdon. You will be the first point of contact for emergency and non-emergency calls, staying calm under pressure and guiding callers through critical moments.

The roles offer full training and a mix of full-time and part-time contracts, with competitive salary and allowances. Responsibilities include handling calls, dispatching units, and maintaining incident logs, with on-site

Qualifications

• Excellent communication skills
• Stay calm under pressure
• Ability to learn new computer systems quickly
• Ability to handle multiple tasks and think fast

Responsibilities

• Answer emergency and non-emergency calls with professionalism and care.
• Guide callers through urgent situations clearly and calmly.
• Dispatch police units and provide real-time support to officers in the field.
• Monitor incidents and prioritise resources to the right places.

Job description

Cambridgeshire Constabulary is seeking Police Call Handlers and Dispatchers for the Force Communications Centre in Huntingdon. You will be the first point of contact for emergency and non-emergency calls, staying calm under pressure and guiding callers through critical moments.

The roles offer full training and a mix of full-time and part-time contracts, with competitive salary and allowances. Responsibilities include handling calls, dispatching units, and maintaining incident logs, with on-site