24/7 Emergency Control & Contact Dispatcher

Sussex Police; Lewes; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

25 days leave

Pension scheme

On-site gym

Training and development

Career progression

Shift allowance

Job summary

Sussex Police in Lewes is hiring Control and Contact Handlers to be the first point of contact by phone or email, supporting frontline operations within the Force Contact, Command and Control Department.

The role offers a starting salary in the stated range, a 37-hour week, and 24/7 shift patterns with progression opportunities. Training is provided in an 11-week full-time program at Sussex Police Headquarters, Lewes.

Qualifications

• You must be aged 18 or over on the day you submit your application – no upper age limit.
• You must have lived in the UK for three continuous years immediately prior to application.
• Not be a current or previous member of a proscribed terrorist organisation or group.
• Not have served a prison sentence.
• It is a must that candidates have fast and accurate typing skills and ideally are familiar with the phonetic alphabet.

Responsibilities

• You will be the first point of contact with the public via phone or email.
• Join the Force Contact, Command and Control Department, a frontline hub rather than just a call centre.

Skills

Typing speed

Phonetic alphabet

Job description

Sussex Police in Lewes is hiring Control and Contact Handlers to be the first point of contact by phone or email, supporting frontline operations within the Force Contact, Command and Control Department.

The role offers a starting salary in the stated range, a 37-hour week, and 24/7 shift patterns with progression opportunities. Training is provided in an 11-week full-time program at Sussex Police Headquarters, Lewes.