EMEA Sales Operations & Customer Support

Semtech; Romsey; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Collaborative international environment

Support for commercial success and customer satisfaction

Company values in teamwork and operational excellence

Job summary

Semtech is looking for a detail-oriented professional to join the Sales Operations team in the EMEA region. This role involves managing customer interactions, supporting pricing activities, and ensuring operational excellence across direct customers and distributors.

Ideal candidates will have a Bachelor’s degree, fluent English, and a minimum of 5 years in customer service or sales operations. Benefits include working in a collaborative international environment within a growing global organization.

Qualifications

• Minimum 5 years of experience in customer service or sales support.
• Experience in an international commercial environment.
• Ability to manage multiple operational activities.

Responsibilities

• Manage customer pricing activities and process requests.
• Act as the primary interface between customers and internal departments.
• Review and validate commission reports for accuracy.
• Maintain accurate customer records and order processing.

Skills

Fluent professional English communication skills

Strong organisational skills

Problem-solving skills

Attention to detail

Education

Bachelor’s degree preferred

Tools

ERP and CRM systems (SAP, Salesforce)

Job description

Semtech is looking for a detail-oriented professional to join the Sales Operations team in the EMEA region. This role involves managing customer interactions, supporting pricing activities, and ensuring operational excellence across direct customers and distributors.

Ideal candidates will have a Bachelor’s degree, fluent English, and a minimum of 5 years in customer service or sales operations. Benefits include working in a collaborative international environment within a growing global organization.