EMEA Relationship Manager | Payments Growth & Strategy

Global Payments; Birmingham; On-site; GBP 45,000 - 65,000; Full time

Job summary

Global Payments is seeking a proven Relationship Manager to join our EMEA Commercial team in the UK. You will act as primary liaison between clients and Global Payments, driving revenue growth and ensuring client success.

You will build relationships with merchants and partners, coordinate meetings, and collaborate with cross-functional teams to align products and services with client strategies in a fast-paced payments environment.

Qualifications

• Experience as a Relationship or Account Manager in the payments and/or Fintech space.
• Minimum 2 years of experience interacting with Merchants and/or partners.
• Understanding of global payment requirements and needs.
• Preferable additional language spoken (Italian/French/Spanish)

Responsibilities

• Acts as primary liaison between client and Global Payments and understands client needs including financial expectations and restrictions.
• Within client organizations, builds network of both operational and executive C-level users and maintains knowledge of products and services utilized.
• Works directly with relevant teams to plan, coordinate and facilitate client meetings at Global Payments offices and Executive and/or Sales Executive visits and presentations at client on-site facilities.
• Sell products and services
• Manage relationships
• Ensure alignment of client technology and business strategies
• Focus on account retention and continued revenue growth
• Coach and mentor junior team members.

Skills

Relationship management

Payments/Fintech knowledge

Merchant interaction

Languages (Italian/French/Spanish)

Job description

Global Payments is seeking a proven Relationship Manager to join our EMEA Commercial team in the UK. You will act as primary liaison between clients and Global Payments, driving revenue growth and ensuring client success.

You will build relationships with merchants and partners, coordinate meetings, and collaborate with cross-functional teams to align products and services with client strategies in a fast-paced payments environment.