EMEA People Services Lead | Payroll & HR Ops

Driscoll'S; Maidstone; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Driscoll's is seeking an experienced Manager, Global People Services EMEA to lead HR services delivery across the region. You will manage Employee Experience and Tier 2 Specialist teams, oversee payroll, and drive continuous improvement using data and technology.

You will partner with Global People Services leadership to standardize processes, optimize Workday usage, and ensure compliant HR operations across multiple countries.

Qualifications

• Experience leading, developing and coaching HR teams across regions.
• Proven track record in HR operations, shared services or People Services.
• Experience with payroll operations in international environments.
• Strong analytical skills with KPI and data-driven improvement focus.
• Bachelor’s degree required; fluency in English; Dutch or Spanish preferred.

Responsibilities

• Lead Employee Experience and Tier 2 Specialist teams across EMEA.
• Oversee day-to-day delivery of People Services, including payroll.
• Improve processes, service levels, and use of Workday and HR technologies.
• Develop and monitor KPIs, service levels and productivity metrics.
• Collaborate with Global People Services leadership and HR stakeholders to implement global programs.
• Ensure HR documentation and SOPs are accurate and compliant across multiple countries.
• Travel up to 30% as required.

Skills

People leadership

HR operations

Workday

Data analytics

Payroll operations

Multi-country collaboration

Stakeholder management

Communication skills

Education

Bachelor's degree in HR/Business

Tools

Workday

HRIS

Job description

Driscoll's is seeking an experienced Manager, Global People Services EMEA to lead HR services delivery across the region. You will manage Employee Experience and Tier 2 Specialist teams, oversee payroll, and drive continuous improvement using data and technology.

You will partner with Global People Services leadership to standardize processes, optimize Workday usage, and ensure compliant HR operations across multiple countries.