EMEA Onboarding & Success Consultant

Icehouseventures; Greater London; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Wellness allowance

EAP service

Parental leave

Flexible working

Job summary

Re-Leased is seeking an Onboarding Consultant to ensure seamless integration of our cloud-based property management platform for clients in a hybrid, remote-friendly setup. You will coordinate onboarding projects, deliver training to new users, manage data migrations, and act as the bridge between customers and internal teams while influencing product development with user feedback.

The role emphasizes strong communication, real estate and accounting experience, and the ability to lead online

Qualifications

• Proven experience and industry knowledge in commercial real estate.
• Proven experience in accounting.
• Proficient data management and Microsoft Excel skills.
• Familiarity with Salesforce and agile methodologies.
• Background in accounting (NetSuite, Xero, Sage Intacct etc.).
• Proven ability to lead online training sessions.

Responsibilities

• Manage onboarding projects and conduct training for new users.
• Assist with data migration and workflow optimizations.
• Act as a liaison between the customer base and our internal teams.
• Influence product development with user feedback.
• Maintain high-quality service with excellent communication skills.

Skills

Commercial real estate knowledge

Accounting

Data management

Microsoft Excel

Salesforce

Agile methodologies

Tools

Salesforce

NetSuite

Xero

Sage Intacct

Excel

Job description

Re-Leased is seeking an Onboarding Consultant to ensure seamless integration of our cloud-based property management platform for clients in a hybrid, remote-friendly setup. You will coordinate onboarding projects, deliver training to new users, manage data migrations, and act as the bridge between customers and internal teams while influencing product development with user feedback.

The role emphasizes strong communication, real estate and accounting experience, and the ability to lead online