EMEA Learning Architect

Salt; Greater London; Hybrid; GBP 70,000 - 85,000; Full time

Job summary

Salt is seeking an EMEA Learning Architect in London to design role-based learning journeys, accelerate product adoption, and enablement for enterprise clients. The initial six-month contract follows a hybrid pattern: three days in the London office and two days remote.

The role emphasizes stakeholder engagement and translating complex technology into business language. Collaborating with Customer Success and Delivery teams, you will align training with delivery plans and use data to improve

Qualifications

• Strong experience designing learning strategies, journeys or enablement programmes in a tech-led environment.
• Customer-facing experience within consulting, professional services, customer success or delivery.
• Experience supporting technology adoption, organisational change or customer enablement.
• Strong stakeholder management with senior customer stakeholders.
• Ability to translate technical concepts into clear, non-technical language.
• Analytical, data-driven approach to measuring engagement and adoption.

Responsibilities

• Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohorts.
• Assess goals, roles, workflows and skills gaps to identify learning needs.
• Develop strategies supporting product adoption and successful use-case delivery.
• Act as trusted advisor to customers to maximise learning value.
• Collaborate with Success, Consulting and Delivery teams to align training with delivery plans.
• Use data and insights to identify risks and improve engagement.

Skills

Learning strategy design

Stakeholder management

Customer-facing experience

Analytics & data-driven

Translate technical concepts

Tools

Adobe Experience Cloud

Job description

EMEA Learning Architect

Length: Initially 6 months

Rate: 427 per day

Location: Central London

Status: Inside IR35

Hours: 35 hours per week

Working Pattern: Hybrid - 3 days in the London office, 2 days remote

Client: A leading global software and digital technology company

Key Responsibilities

• Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes
• Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements
• Develop learning strategies that support product adoption, implementation milestones and successful use-case delivery
• Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment
• Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans
• Use data and customer insights to identify risks, improve engagement and recommend appropriate interventions
• Engage confidently with senior stakeholders and translate technical requirements into clear, business-focused language
• Participate in customer meetings and business reviews to demonstrate progress and identify future learning requirements
• Provide structured feedback to curriculum, content and delivery teams to support continuous improvement

Essential Experience

• Strong experience designing learning strategies, learning journeys or enablement programmes within a technology-led environment
• Customer-facing experience within consulting, professional services, customer success or delivery
• Experience supporting technology adoption, organisational change or customer enablement
• Strong stakeholder management skills, including experience working with senior customer stakeholders
• Ability to translate technical concepts and requirements into clear, non-technical language
• Analytical and data-driven approach to measuring engagement, readiness and adoption
• Functional knowledge of Adobe Experience Cloud solutions or comparable enterprise cloud technology
• Experience working across multiple teams including consulting, customer success, delivery and training functions

Desirable Background

• Previous experience working for, or supporting customers of, major technology organisations such as Adobe, Microsoft, Google or similar
• Experience within a professional services or technology consulting environment
• Experience working in a fast-paced organisation where technology adoption and customer value are key success measures
• Knowledge of enterprise learning platforms, certifications, instructor-led learning or on-demand learning programmes

Important Information

• Candidates must be UK-based with the right to work in the UK
• The role requires 3 days per week in the Central London office and 2 days remote
• There will be a two-stage interview process
• Rates depend on experience and client requirements