EMEA Insurance Client Services VP | Strategic Relationships

JPMorganChase; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

J.P. Morgan Asset Management is seeking a Vice President Client Account Manager to oversee a portfolio of EMEA insurance clients.

The CAM will own the service relationship, develop deep client understanding, and drive a high-quality experience from onboarding through ongoing servicing. You will work closely with Client Advisors, Investment and Product Specialists to deliver integrated solutions and ensure risk and control standards are maintained.

Qualifications

• Experience in institutional asset management or financial services client servicing.
• Ability to own complex client relationships and drive end-to-end resolution.
• Strong communication, negotiation and influencing skills.
• Ability to translate complex client structures into servicing solutions.

Responsibilities

• Act as day-to-day service contact for a portfolio of EMEA insurance clients.
• Develop understanding of client business, operating model and servicing needs.
• Deliver high-quality client experience across onboarding, servicing, changes and offboarding.
• Collaborate with Client Advisors, Investment and Product Specialists in an integrated team.
• Coordinate across Operations, Legal, Compliance and Risk to meet client needs within controls.
• Own complex client issues from investigation to sustainable resolution.
• Identify emerging client requirements and opportunities to enhance service.
• Support new client onboarding and material client change activity.
• Communicate regulatory and business changes to clients and internally.
• Manage ongoing servicing, client queries, cash flows and invoices.

Skills

Institutional asset management

Insurance client servicing

Relationship management

Client onboarding

Cross-functional collaboration

English fluency

Microsoft Office

Tools

Microsoft Office

Job description

J.P. Morgan Asset Management is seeking a Vice President Client Account Manager to oversee a portfolio of EMEA insurance clients.

The CAM will own the service relationship, develop deep client understanding, and drive a high-quality experience from onboarding through ongoing servicing. You will work closely with Client Advisors, Investment and Product Specialists to deliver integrated solutions and ensure risk and control standards are maintained.