EMEA Inside Customer Success: Growth & Retention Lead

GBG Plc

Chester

On-site

GBP 32,000 - 52,000

Full time

3 days ago

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Job summary

GBG Plc in the United Kingdom is seeking a proactive sales-focused individual to join The Desk team. You will engage daily with the unmanaged customer base, promoting Location Intelligence products and organizing meetings with existing and prospective clients.

You will help retain and grow the book of accounts, identify risks, and work within a target-driven environment. Strong written and spoken communication, plus experience with IT/enterprise software, are advantageous.

Qualifications

Experience in a target-driven/performance-led business.
Excellent communication skills, both oral and written.
Experience in IT/Enterprise software would be an advantage.
Detail conscious and committed to keeping accurate and up-to-date records.
Able to work in a client-centric, high-activity sales environment.

Responsibilities

Speak daily with the unmanaged customer base.
Promote products within the Location Intelligence product portfolio.
Organise meetings with existing clients and prospective ones.
Retain and grow the book of unmanaged accounts.
Identify risk in the portfolio and help retain the client's business.
Work within a target driven team.
Qualify incoming marketing sales leads, directing as appropriate.
Utilise the systems and tools to identify new opportunities and maintain up-to-date customer records.