EMEA Forward‑Deployed AI Engineer

Smartcat; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote-friendly environment

Innovative AI-driven workplace

Collaborative culture

Job summary

Smartcat is seeking a Forward Deployed Engineer to join their dynamic team in Greater London. This role focuses on owning technical success across the full customer lifecycle, from pre-sales workflow discovery to implementation and expansion. You will deliver AI-powered workflows and partner with various teams to translate business goals into effective solutions.

The ideal candidate will have over 10 years of experience in technical deployment management and excellent communication skills. Smartcat embraces a remote-friendly environment while driving innovation in the multilingual content industry.

Qualifications

• 10+ years in technical deployment, implementation management, or technical account management.
• Experience with AI SaaS workflows and enterprise change management.
• Excellent communication skills with experience presenting to technical and executive audiences.

Responsibilities

• Drive technical execution across pre-sales and post-sales.
• Lead deployment and ensure success of integrations and automation.
• Collaborate with cross-functional teams to deliver customer outcomes.

Skills

Technical deployment management

Customer relationship management

AI SaaS workflows

REST APIs

Troubleshooting complex issues

Communication skills

Education

BS/MS in engineering, analytics or related field

Tools

GitHub

LMS

CMS

PIMs

DAMs

Job description

Smartcat is seeking a Forward Deployed Engineer to join their dynamic team in Greater London. This role focuses on owning technical success across the full customer lifecycle, from pre-sales workflow discovery to implementation and expansion. You will deliver AI-powered workflows and partner with various teams to translate business goals into effective solutions.

The ideal candidate will have over 10 years of experience in technical deployment management and excellent communication skills. Smartcat embraces a remote-friendly environment while driving innovation in the multilingual content industry.