EMEA Field Engineering Lead - AI Search (London)

Speedrun Talent Network; Greater London; Hybrid; GBP 150,000 - 230,000; Full time

Job summary

Exa is seeking a hands-on leader to build Field Engineering in Europe, the Middle East and Africa from our London office. You will hire, onboard and lead Solutions Architects and Forward Deployed Engineers, and you will win new business in partnership with regional Sales leaders while growing existing accounts.

You will remain hands-on in deals and customer integrations, running discovery, demos and POCs, while shaping the team’s direction and the region’s technical strategy.

Qualifications

• A hands-on engineering background: you can build demos, review production integrations and run rigorous evals yourself, at the same technical level as the team you'll hire
• 6+ years in technical customer-facing roles, such as solutions architecture, sales engineering, technical consulting or forward deployed engineering, including 2+ years leading teams, ideally at an AI-native or developer-first company
• A track record of winning technical evaluations, and experience getting customers live after the sale
• A track record of building a team or a region from an early stage
• Clear communication with CTOs, engineers and executives across EMEA markets
• Willingness to travel across EMEA and to our San Francisco HQ

Responsibilities

• Build Field Engineering in EMEA: hire, onboard and lead SAs and FDEs, and split into dedicated SA and FDE leaders as the team grows
• Own the technical win on new business in EMEA, in partnership with the regional Sales leaders
• Own post-sales technical success: onboarding to production, adoption, consumption growth, and early detection of churn and contraction risk on EMEA accounts
• Stay hands-on: run discovery, demos, POCs and competitive evaluations on key deals, and step into critical customer integrations
• Generate pipeline with Marketing in EMEA: webinars, technical content, events and meetups
• Run the global operating model locally: SA to FDE handoffs, account health reviews, escalation paths, and the product feedback loop
• Represent EMEA customers in product and roadmap conversations, ranking gaps by the revenue that depends on them

Skills

Hands-on engineering

Technical customer-facing

Team leadership

Technical win experience

Team building

CTO/exec communication

Multilingual

Job description

Exa is seeking a hands-on leader to build Field Engineering in Europe, the Middle East and Africa from our London office. You will hire, onboard and lead Solutions Architects and Forward Deployed Engineers, and you will win new business in partnership with regional Sales leaders while growing existing accounts.

You will remain hands-on in deals and customer integrations, running discovery, demos and POCs, while shaping the team’s direction and the region’s technical strategy.