EMEA Director, Customer Engagement & Operations

IPCI Nw Roofing & Cladding Consultants

High Wycombe

Hybrid

GBP 120,000 - 180,000

Full time

14 days+
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

IPC International is seeking a Director of Customer Engagement & Operations, EMEA, to lead end-to-end customer and franchisee operations across the region. You will shape engagement strategies, oversee support and service delivery, and drive operational excellence across diverse international markets.

The role requires influential leadership, hands-on execution, and the ability to balance strategic thinking with operational delivery in a fast-paced, multi-country environment.

Job description

IPC International is seeking a Director of Customer Engagement & Operations, EMEA, to lead end-to-end customer and franchisee operations across the region. You will shape engagement strategies, oversee support and service delivery, and drive operational excellence across diverse international markets.

The role requires influential leadership, hands-on execution, and the ability to balance strategic thinking with operational delivery in a fast-paced, multi-country environment.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

EMEA Director of Customer Experience & Operations
EMEA Director of Customer Experience & Operations

IPC International • High Wycombe

Hybrid
GBP 80,000 - 100,000
Enhanced pension contribution
Healthcare benefits
25 days holiday
+4
Director of Customer Engagement and Operations, EMEA
Director of Customer Engagement and Operations, EMEA

IPCI Nw Roofing & Cladding Consultants • High Wycombe

On-site
GBP 120,000 - 180,000
EMEA Revenue Growth Director
EMEA Revenue Growth Director

IPC Systems • United Kingdom

Hybrid
GBP 90,000 - 150,000
Director of Customer Engagement & Operations, EMEA
Director of Customer Engagement & Operations, EMEA

IPC International • High Wycombe

On-site
GBP 80,000 - 100,000
Enhanced pension contribution
Healthcare benefits
25 days holiday
+4
EMEA Director of Operations & Franchise Growth
EMEA Director of Operations & Franchise Growth

COREcruitment Ltd • City Of London

On-site
GBP 101,000 - 136,000
EMEA Services Director — Growth & Outcomes Contracts
EMEA Services Director — Growth & Outcomes Contracts

IC Resources • Crawley

Hybrid
GBP 140,000 - 190,000
EMEA Sales Director
EMEA Sales Director

IPC Systems • United Kingdom

Hybrid
GBP 90,000 - 150,000
Europe Director of Commissioning for Mission-Critical Systems
Europe Director of Commissioning for Mission-Critical Systems

Springtide Project Services • City Of London

On-site
GBP 150,000 - 190,000
EMEA Director of Building Services (M&E)
EMEA Director of Building Services (M&E)

IPS-Integrated Project Services, LLC • Birmingham

On-site
GBP 150,000 - 230,000
Franchise Operations Lead, EMEA (Hybrid)
Franchise Operations Lead, EMEA (Hybrid)

Socotra, Inc. • Greater London

Hybrid
GBP 80,000 - 110,000
Private Medical Insurance
Group Life Assurance
Income Protection
+4