EMEA Customer Success Director

pitchbookdata; Greater London; On-site; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Private medical insurance

Dental scheme

Paid sabbatical after four years

Paid parental leave

Education subsidies

Stock program

Job summary

PitchBook, Morningstar's data and insights leader, seeks an experienced Account Management & Customer Success professional to drive client success and change management. You will thrive on collaboration, questions, and a customer-first mindset while building strong relationships with customers, teammates, and partners.

A positive, growth-focused attitude helps fuel our results. With 5+ years of management or team-lead experience in Customer Support or Operations, you will help PitchBook deliver

Qualifications

• Bachelor's degree in Business Administration or related field.
• 5+ years of professional management or team lead experience, ideally in a Customer Support or Operations environment.
• Must be authorized to work in UK without the need for visa sponsorship now or in the future.

Education

Bachelor's degree in Business Administration or related field

Job description

PitchBook, Morningstar's data and insights leader, seeks an experienced Account Management & Customer Success professional to drive client success and change management. You will thrive on collaboration, questions, and a customer-first mindset while building strong relationships with customers, teammates, and partners.

A positive, growth-focused attitude helps fuel our results. With 5+ years of management or team-lead experience in Customer Support or Operations, you will help PitchBook deliver