EMEA Crisis & Intelligence Analyst (24/7)

ISS Facility Services UK; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Disability Confident employer

Armed Forces community support

Job summary

ISS Facility Services UK is seeking a CMC Analyst to join the Crisis Management team in the City of London. The role focuses on monitoring and responding to security incidents across EMEA, with emphasis on intelligence gathering and rapid decision-making.

Applicants should have strong geopolitics knowledge, OSINT skills, and experience in crisis response; a Master’s degree in related fields is preferred. The position requires rotating shifts, including nights and weekends.

Qualifications

• Higher education and/or professional experience in security, international relations, intelligence, law enforcement, military or business resilience.
• Master's degree in Intelligence Studies, Security Studies or International Relations.
• In-depth regional knowledge of EMEA, especially Middle East or Western Europe.

Responsibilities

• Crisis & Incident Management: preparing for, escalating, responding to, and recovering from incidents under pressure.
• Intelligence & OSINT Analysis: collecting, evaluating information to identify risk patterns.
• Security: safeguarding people and assets, coordinating with Building Security.
• Travel Security: assessing risks for business travellers and tracking threats.
• Business Continuity / Operational Resilience: ensuring continued service delivery during disruptions.

Skills

Intelligence analysis

Crisis management

OSINT analysis

Risk assessment

Communication under pressure

MS Office

Team coordination

Education

Master's degree in Intelligence Studies

Bachelor's degree in Security Studies

Tools

OSINT tools

Job description

ISS Facility Services UK is seeking a CMC Analyst to join the Crisis Management team in the City of London. The role focuses on monitoring and responding to security incidents across EMEA, with emphasis on intelligence gathering and rapid decision-making.

Applicants should have strong geopolitics knowledge, OSINT skills, and experience in crisis response; a Master’s degree in related fields is preferred. The position requires rotating shifts, including nights and weekends.