Elite Security Officer: Customer-Focused & IT-Literate

Ward Security; England; Remote; GBP 31,974,000 - 43,164,000; Full time

Benefits offered by this job

SIA licensing support

Cycle to work

Company pension

Life assurance

Employee referrals

Training & progression

Rewards discounts

Job summary

Ward Security is seeking an Elite Security Officer to join our team in Kent. The role focuses on delivering exceptional customer service while maintaining a secure environment. You will handle access control, patrols, and incident reporting with a professional demeanor.

The ideal candidate holds a frontline SIA licence, a UK manual driving licence, and a minimum of 1 year of security experience. Comprehensive training and progression opportunities are provided.

Qualifications

• SIA frontline licence required.
• Must be able to operate IT systems.
• Excellent customer service and communication skills essential.
• Experience in security and handling access control.
• Ability to respond to emergencies and document incidents.

Responsibilities

• Act as information point for staff, visitors and tenants.
• Control access points and verify entry permissions.
• Conduct regular patrols to deter threats and protect property.
• Investigate incidents and take appropriate action per policy.
• Prepare daily reports with observations and footage.
• Maintain professionalism and clear communication across platforms.

Skills

SIA license

IT literacy

Customer service

Security operations

Emergency response

Communication

Attention to detail

Job description

Ward Security is seeking an Elite Security Officer to join our team in Kent. The role focuses on delivering exceptional customer service while maintaining a secure environment. You will handle access control, patrols, and incident reporting with a professional demeanor.

The ideal candidate holds a frontline SIA licence, a UK manual driving licence, and a minimum of 1 year of security experience. Comprehensive training and progression opportunities are provided.