Elite Retail Security Officer: Outstanding Service & Safety

Mitie Cleaning & Hygiene Services; Exeter; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Induction and training programme

MiDeals discounts

Job summary

Mitie Cleaning & Hygiene Services is seeking Elite security officers in Exeter to provide a visible security presence and exceptional customer service. A current SIA licence is required, and applicants must show a full 5-year checked history.

The role focuses on creating a safe environment, reducing anti-social behaviour, and assisting customers with queries while maintaining a welcoming demeanor. Training and benefits are provided.

Qualifications

• Must hold a current SIA licence.
• 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment and reduce crime/fear of crime for customers and colleagues.
• Manage anti-social behaviour and build relationships with those who cause it.
• Engage with the public with a welcoming presence.
• Assist the public with queries with friendly and polite service.
• Support Police and crime partnerships to reduce crime in-store.
• Wear Body Worn CCTV to support crime reduction and safety.

Skills

Customer service

Public interaction

De-escalation

Observation skills

Education

SIA licence

Tools

Body Worn CCTV

Job description

Mitie Cleaning & Hygiene Services is seeking Elite security officers in Exeter to provide a visible security presence and exceptional customer service. A current SIA licence is required, and applicants must show a full 5-year checked history.

The role focuses on creating a safe environment, reducing anti-social behaviour, and assisting customers with queries while maintaining a welcoming demeanor. Training and benefits are provided.