SIA Licensed Retail Security Officer | Customer Champion

Mitie Cleaning & Hygiene Services; Lytham St Annes; Sur place; GBP 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Contracted hours

Annual leave entitlement

Pension and life insurance

Free uniform supplied

SIA re-licensing programme

Induction and training programme

Employee benefits platform

Apprenticeship schemes

Progression opportunities

All breaks are paid

Résumé du poste

Mitie Cleaning & Hygiene Services is seeking Elite security officers to deliver exceptional customer service and maintain a highly visible presence that reduces anti-social behaviour for colleagues and customers. A valid SIA licence is required. The role involves ensuring safety, engaging with the public, and supporting crime reduction initiatives.

Shifts and pay are discussed at interview. Benefits include matched pension schemes, our extensive staff benefits, and paid breaks.

Qualifications

• Deliver industry-leading customer service.
• Maintain a highly visible security presence to deter anti-social behaviour.
• Demonstrate strong communication and customer service skills in interactions with shoppers and colleagues.

Responsabilités

• Deliver industry leading customer service.
• Create a safe environment, free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and build relationships with those involved.
• Engage with members of the public by providing a welcoming presence.
• Assist the public with queries in a friendly and polite manner.
• Support Police and crime partnerships to aid crime reduction in-store.
• Wear Body Worn CCTV to support crime reduction and safety.

Connaissances

Customer service

Visible presence

Communication

Formation

SIA licence

5-year checkable history

Description du poste

Mitie Cleaning & Hygiene Services is seeking Elite security officers to deliver exceptional customer service and maintain a highly visible presence that reduces anti-social behaviour for colleagues and customers. A valid SIA licence is required. The role involves ensuring safety, engaging with the public, and supporting crime reduction initiatives.

Shifts and pay are discussed at interview. Benefits include matched pension schemes, our extensive staff benefits, and paid breaks.