Elite Retail Security Officer — Customer-First Presence

Mitie Cleaning & Hygiene Services; Trowbridge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Contracted hours

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training

Job summary

Mitie is seeking Elite security officers to deliver exceptional customer service and provide a highly visible presence that reduces anti-social behaviour for colleagues and customers. You must hold a current SIA licence.

We offer various shifts (to be discussed at interview) and a pay rate of £15.36 per hour. A full 5-year checkable history is required, with vetting applied to ensure suitability.

Qualifications

• Must hold a current SIA licence.
• Full 5-year checkable employment/education history.
• Demonstrates excellent customer service and a visible presence to deter anti-social behaviour.

Responsibilities

• Deliver industry leading customer service.
• Create a safe environment free from crime and the fear of crime for customers and colleagues.
• Manage anti-social behaviour and build relationships with those who cause it.
• Engage with the public with a welcoming presence.
• Assist the public with queries in a friendly and polite manner.
• Support Police and crime partnerships to aid crime reduction in store.
• Wear Body Worn CCTV to support safety and crime reduction.

Skills

Customer service

SIA Licence

Body Worn CCTV

Tools

Body Worn CCTV

Job description

Mitie is seeking Elite security officers to deliver exceptional customer service and provide a highly visible presence that reduces anti-social behaviour for colleagues and customers. You must hold a current SIA licence.

We offer various shifts (to be discussed at interview) and a pay rate of £15.36 per hour. A full 5-year checkable history is required, with vetting applied to ensure suitability.