Elite Retail Security Officer

Staffline; Eastbourne; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Holiday entitlement 5.6 weeks

Training opportunities

Life Assurance

Employee Discount Schemes

Refer a Friend Scheme

Free Uniform Provided

Job summary

Staffline in Eastbourne is seeking a professional Elite Retail Security Officer to join their team. The role covers multiple sites with shifts across 7 days, requiring a proactive approach to loss prevention and high standards of customer service.

Applicants must hold a valid SIA SG or DS licence and a driving licence, with at least 3 years of retail security experience. You will protect people, stock and assets while maintaining professionalism.

Qualifications

• SIA SG/DS licence is essential.
• Minimum 3 years' retail security experience required.

Responsibilities

• Act as a highly visible security presence to protect colleagues, customers, stock, and company assets.
• Proactively identify and prevent theft, fraud, and stock loss.
• Support delivery of store loss prevention strategies and shrinkage reduction.
• Monitor and respond to suspicious activity and security incidents.
• Conduct investigations and gather information related to theft and loss incidents.
• Produce accurate incident reports using digital reporting systems.
• Build positive relationships with store management and retail teams.
• Ensure security procedures and client requirements are followed.

Skills

SIA SG/DS Licence

3+ years experience

Retail security

Customer service

Job description

Shift Pattern: Various shifts between 8:45am and 7:15pm, across 7 days

SIA SG or DS Licence Essential, Driving licence also essential as this role requires you to cover multiple sites.

Minimum 3 Years' Retail Security Experience Required.

We are seeking a highly professional and experienced Elite Retail Security to join our team.

This role is ideally suited to individuals who have a

proven background in retail security, loss prevention, and shrinkage reduction within busy retail environments. We are looking for confident professionals who can combine exceptional customer service with proactive theft prevention and store protection.

Please note that applications will only be considered from candidates who have a minimum of 3 years' retail security experience.

Your Responsibilities

• Act as a highly visible security presence to protect colleagues, customers, stock, and company assets
• Proactively identify and prevent theft, fraud, and stock loss
• Support the delivery of store loss prevention strategies and contribute to shrinkage reduction
• Monitor and respond appropriately to suspicious activity and security incidents
• Conduct investigations and gather relevant information relating to theft and loss prevention incidents
• Produce accurate and detailed incident reports using digital reporting systems
• Build positive working relationships with store management and retail teams
• Ensure all site security procedures and client requirements are followed at all times
• Respond effectively to emergencies, incidents, and fire evacuation procedures
• Conduct staff and contractor searches where required and authorised
• Maintain professional standards of appearance, conduct, and customer service at all times

What We're Looking For

• A valid SIA Security Guarding (SG) or Door Supervision (DS) licence
• A minimum of 3 years' retail security experience
• Experience identifying and preventing theft, fraud, and stock loss
• Excellent communication and conflict management skills
• A professional, smart, and highly presentable approach
• Strong written skills with experience completing incident reports and documentation
• Confidence using digital reporting systems and mobile technology
• The ability to remain calm, observant, and decisive in challenging situations

Why Join Us?

• 5.6 weeks annual holiday entitlement
• Training, development, and progression opportunities
• Life Assurance Benefit
• Employee Discount Schemes
• Refer a Friend Scheme
• Free Uniform Provided

Job Ref:

T122

TSS are a recognised Disability Confident Leader Employer, committed to creating an inclusive workplace where everyone can thrive. We welcome applications from all suitably qualified candidates and are dedicated to supporting accessibility, opportunity, and development for all employees.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

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