Elite Player Care Lead

EFL; West of England; Sur place; GBP 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

DBS check

Driving licence

Passport

Equality commitment

Résumé du poste

Bristol City Football Club is seeking an Employee Care professional to support First Team, PDP and academy players with welfare needs and life logistics. You will be onsite, respond to emergencies, manage housing, travel and onboarding, and collaborate with staff to ensure smooth player transitions.

Essentials include a DBS check, a clean driving licence and a valid passport, plus a strong commitment to equality and inclusion and a genuine passion for football.

Qualifications

• At least 2 years' experience providing tailored operational or individual support within elite sport or high-performance environments.
• Experience coordinating travel, matchday logistics and stakeholder management.
• Excellent organisation and administrative skills with attention to detail.
• Strong interpersonal and communication skills with cultural sensitivity.

Responsabilités

• Assist in developing and implementing integrated Player Care across First Team and academy.
• Manage daily welfare needs and respond to out-of-hours issues.
• Support player arrivals, housing, travel, and access to services.
• Coordinate with external agencies for housing/vehicle arrangements.
• Attend home and away matches to provide in-person support.
• Maintain safeguarding and welfare records.

Connaissances

Operational support

Elite sport experience

Travel logistics

Interpersonal skills

Formation

Sports science/psychology degree

Description du poste

Bristol City Football Club is seeking an Employee Care professional to support First Team, PDP and academy players with welfare needs and life logistics. You will be onsite, respond to emergencies, manage housing, travel and onboarding, and collaborate with staff to ensure smooth player transitions.

Essentials include a DBS check, a clean driving licence and a valid passport, plus a strong commitment to equality and inclusion and a genuine passion for football.