Elite Estate Operations Lead

Savills plc; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Savills plc is seeking a Senior Estate Manager for the Paternoster Estate in Central London. The role demands strategic leadership of operations, client reporting, and a focus on delivering exceptional service across the public realm and tenants.

You will lead a high-performing team, coordinate with asset managers and advisers, and ensure compliant, efficient estate operations within a dynamic, fast-moving environment.

Qualifications

• Excellent customer service delivery and client-focused approach.
• Strong leadership and team-building capabilities.
• Experience managing estates, assets and public realm in high-profile developments.
• Proven budgeting, cost control and procurement oversight.

Responsibilities

• Provide operational direction for the estate and lead the team to deliver high standards of service.
• Own client reporting and relationships with occupiers and advisers.
• Oversee service charges budgets and major CAPEX projects.
• Ensure health, safety and risk management compliance.
• Collaborate with engineering and project teams on lifecycle asset plans.
• Manage service partners and contractors to deliver consistent performance.
• Drive continuous improvement and best practice across the estate.

Skills

Customer service

Leadership

Stakeholder management

Estate management

Budget management

Project management

Job description

Savills plc is seeking a Senior Estate Manager for the Paternoster Estate in Central London. The role demands strategic leadership of operations, client reporting, and a focus on delivering exceptional service across the public realm and tenants.

You will lead a high-performing team, coordinate with asset managers and advisers, and ensure compliant, efficient estate operations within a dynamic, fast-moving environment.