Elite Contract Security Officer | 36h/wk + Benefits

Ward Security; Birmingham; Hybrid; GBP 37,526,000 - 41,659,000; Full time

Benefits offered by this job

Cycle to work salary sacrifice scheme

Company Pension scheme

Life Assurance benefits

Progression, training, and development

Job summary

Ward Security seeks an Elite Contract Support Officer in Birmingham for a role focused on exceptional customer service and high security standards. You will handle ID checks, emergencies, and information for staff and visitors while maintaining a polished appearance and professional demeanor.

The position requires an SIA Frontline licence, a valid UK driving licence, and a minimum of one year in corporate security or a similar environment. Benefits and progression opportunities are available.

Qualifications

• Must hold a valid Frontline SIA licence and a UK manual driving licence.
• Experience in security or a similar role is essential.
• Excellent communication and customer service skills are required.

Responsibilities

• Act as a point of contact and information centre for staff, visitors, and tenants.
• Maintain professionalism in all interactions and adhere to instructions.
• Control access points and conduct regular patrols to deter threats.
• Investigate incidents and take appropriate action per policy.
• Complete daily reports with observations and surveillance details.
• Communicate effectively using verbal, written, and radio channels.

Skills

Customer service

Communication skills

IT literacy

Multitasking

Professional presentation

Problem-solving

Positive attitude

Education

Valid Frontline SIA licence

UK manual driving licence

Job description

Ward Security seeks an Elite Contract Support Officer in Birmingham for a role focused on exceptional customer service and high security standards. You will handle ID checks, emergencies, and information for staff and visitors while maintaining a polished appearance and professional demeanor.

The position requires an SIA Frontline licence, a valid UK driving licence, and a minimum of one year in corporate security or a similar environment. Benefits and progression opportunities are available.