Electronic Security Systems Service Engineer

EA-RS; Greater London, West Midlands; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Attractive salary package with company

Overtime + call out + paid travel time

Excellent training and development

Growth within expanding business

Job summary

EA-RS Group Ltd is seeking a Security Systems Service Engineer to service, maintain, fault find and repair electronic security systems across London and the Midlands. You will ensure intruder alarms, CCTV and access controls operate reliably and comply with industry standards.

You will handle planned maintenance, reactive and remedial calls, and communicate outcomes clearly to customers. You’ll work with the admin team to schedule visits and ensure all works meet NSI/SSAIB requirements; a full

Qualifications

• Proven experience within security systems engineering.
• Extensive intruder systems knowledge: Galaxy, Menvier, Pyronix.
• Door entry and access control knowledge.
• CCTV knowledge for analogue and IP systems.
• Experience delivering maintenance, call-outs and remedial works across fire, security and related disciplines.
• Systematic approach to solving complex problems.
• Strong verbal and written communication.
• Able to work independently or as part of a team.
• Full UK driving licence.

Responsibilities

• Servicing planned maintenance, reactive and remedial calls across the customer base in line with current British Standards and legislation.
• Communicate service outcomes and any additional works required to customers.
• Work with admin to ensure jobs are attended to and updates communicated correctly.
• Certify that all works comply with regulatory and insurance requirements (e.g., NSI or SSAIB standards).

Skills

Security systems engineering

Intruder systems

Access control

CCTV knowledge

Maintenance & service

Problem solving

Communication skills

Driving licence

Job description

EA-RS Group - Security Systems Service Engineer - London and Midlands

Join one of the UK's fastest-growing fire and security specialists.

Who we are

EA-RS Group Ltd provides end-to-end fire safety, security, and compliance solutions, helping organisations keep people and buildings safe. We design, install, and maintain critical systems including fire alarms, suppression systems, and security controls across sectors such as healthcare, education, housing, and commercial properties.

About the Role

The purpose of the Security Systems Service Engineer role is to service, maintain, fault find and repair electronic security systems to ensure they operate reliably. These engineers protect lives and property by keeping critical infrastructure—such as intruder alarms, CCTV, access controls, and door entry—fully operational and compliant with industry standards.

What You’ll Be Doing

• Servicing of planned maintenance, Reactive & Remedial Calls across the customer base in line with the current British Standards and current legislation.
• Effectively communicate with the customer and the details of their Service / Fault / Remedial visit advising of the outcome and any additional works required
• Work closely with the admin team to make sure jobs are attended to and any further visits/actions are communicated correctly
• Certifying that all works comply with regulatory and insurance requirements (e.g., NSI or SSAIB standards)

What We’re Looking For

• Proven experience within Security systems engineering industry
• Extensive Intruder system knowledge (Galaxy, Menvier, Pyronix)
• Door entry & Access control knowledge
• CCTV knowledge both analogue & IP
• Extensive experience of Delivering Service Related Activities (Maintenance, Call Outs & Remedial Works across Fire, Security & associated disciplines.
• A systematic approach to solving complex problems.
• Highly effective verbal/written communication.
• Ability to work well on your own or as part of a team.
• Full UK Driving Licence

Why Join Us?

• Attractive salary package with company vehicle
• Overtime + call out + paid travel time
• Excellent training and development opportunities
• Opportunity to grow within a supportive and expanding business

EA-RS Group Ltd is an inclusive employer committed to equality, diversity, and creating a culture where everyone feels valued and supported. We welcome applications from individuals of all backgrounds and experiences.