Electrical Sales Coordinator

Systems adi Group Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An innovative company is seeking an Electrical Sales Coordinator to manage quotes and enhance customer care operations. In this role, you'll convert opportunities through proactive follow-ups and maintain strong client relationships. You'll support the sales team with administrative tasks and ensure client satisfaction through effective communication. This position offers a dynamic work environment where your contributions will make a significant impact on client success. If you are detail-oriented, organized, and passionate about customer service, this opportunity is perfect for you!

Benefits

Savings and Discounts Portal

Enhanced Employee Assistance Programme

Cycle to Work Scheme

Employee Referral Bonus

Company-wide Christmas Party

Annual Employee Awards

Long Service Awards

Free Workwear

Qualifications

• Experience in a sales support or customer service role is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Manage quotes and enhance customer care operations.
• Conduct regular check-ins with clients and handle queries.

Skills

Sales Support Experience

Customer Service Skills

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Pipedrive CRM

Job description

6 days ago Be among the first 25 applicants

Direct message the job poster from Systems adi Group Ltd

Group Internal Recruiter at Systems adi Group, helping you find your next role!

adi Electrical Compliance Sales Coordinator

Location – Kings Norton, Birmingham

About the Role

As an Electrical Sales Coordinator, you will manage our small to medium quote portfolio and enhance our customer care operations. This role is crucial in converting opportunities and maintaining strong client relationships.

Specifically, your key responsibilities will include:

• Process and follow up on quotes under £4,500

• Convert opportunities through proactive follow-up and relationship-building

• Support the core sales team with quote preparation and administrative tasks

Customer Care:

• Conduct regular check-in calls with existing clients

• Manage the renewal process for existing clients

• Handle client queries and coordinate with technical teams

• Maintain client satisfaction through proactive communication

• Support the implementation of customer feedback systems

Administrative Support (20%):

• Assist with quote preparation and documentation

• Maintain accurate records in Pipedrive CRM

• Generate sales reports and analytics if required

• Provide general administrative support to the sales team

• Coordinate with various departments to ensure smooth service delivery

About you

We would like to hear from you if you have:

• Experience in a sales support or customer service role

• Strong communication skills, both written and verbal

• Excellent organisational and time management abilities

• Ability to work independently and as part of a team

• Strong attention to detail

• Ability to prioritise and manage multiple tasks

The Benefits

• The adi Pit Stop – savings and discounts portal with Reward Gateway
• Enhanced Employee assistance programme
• Cycle to work scheme
• Employee referral bonus of £500 for every successful new employee
• Company-wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The company

Find out more about adi - https://www.adiltd.co.uk/

Other organisations may call this role an Internal Sales Representative, Internal Sales Coordinator, Electrical Sales Coordinator.

Adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you’re seeking your next challenge as an Electrical Sales Coordinator, please apply via the button shown.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Customer Service, and Sales

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