Electrical Product Specialist - Drive Adoption & Roadmap

Endra; Greater London; Sur place; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary & equity

Equity terms

Private health insurance

Team events

Global work environment

Résumé du poste

Endra is seeking a Product Specialist to bridge our vision and the engineers who implement it. You will own the technical success of customers from discovery through adoption, teaching and empowering users while feeding feedback to the product team.

In this role you will run pre-kick-off sessions, conduct on-site and online training, monitor activity in the first 90 days, and collaborate with GTM and engineering to drive product improvements and opportunities for upsell.

Qualifications

• 5+ years of electrical engineering experience.
• Expert-level proficiency in Revit for large complex electrical systems.
• Strong ownership of customer journey and technical success.

Responsabilités

• Partner in the pitch with GTM team and translate customer needs to engineers.
• Lead transition from sales to success with pre-kick-off sessions.
• Conduct deep-dive training sessions and demos (on-site and online).
• Monitor customer activity in the first 0-90 days and run bi-weekly training sessions.
• Collaborate with product engineers to translate feedback into roadmap insights.
• Provide sustained support to ensure long-term customer value.
• Identify upsell and cross-sell opportunities with GTM and Marketing.

Connaissances

Electrical engineering

Revit

Ownership

AEC communication

Fast-paced

Formation

Bachelor's in Electrical Engineering

Outils

Revit software

Description du poste

Endra is seeking a Product Specialist to bridge our vision and the engineers who implement it. You will own the technical success of customers from discovery through adoption, teaching and empowering users while feeding feedback to the product team.

In this role you will run pre-kick-off sessions, conduct on-site and online training, monitor activity in the first 90 days, and collaborate with GTM and engineering to drive product improvements and opportunities for upsell.