Product Specialist - MEP

Endra Systems AB; Greater London; Presencial; GBP 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Private health insurance

Team events

Global work environment

Descripción de la vacante

Endra is seeking a Product Specialist to bridge our vision and the engineers who use it. You will own the technical success of customers from the final sales stages through full adoption, acting as a product expert, teacher, and critical feedback loop for the engineering team.

You’ll partner with the GTM team on discovery, lead pre-kick-off sessions, deliver on-site and online training, monitor activity through the first 90 days, and translate feedback into tangible product improvements on the

Formación

• 5+ years of MEP engineering experience in a top-tier firm.
• Expert-level proficiency in Revit for large complex MEP systems.

Responsabilidades

• Partner in the pitch with the GTM team and discovery calls.
• Own the transition from sales to success with white glove precision.
• Conduct deep-dive training sessions and demos on-site and online for super users.
• Closely monitor customer activity during the first 0-90 days and lead bi-weekly training sessions.
• Collaborate with product engineers to translate customer feedback into the product roadmap.
• Provide sustained support to ensure long-term customer success.
• Collaborate with GTM and Marketing to identify up-sell and cross-sell opportunities.

Conocimientos

MEP workflows

MEP engineering

Revit

Ownership

Client communication

Cross-functional collaboration

Herramientas

Revit

Descripción del empleo

At Endra, our vision is to produce software of exceptional quality. Attaining this standard requires both talent and ownership. We seek individuals who care deeply about the quality of the software we deliver, whether their focus is engineering, design, support, or sales.

As a Product Specialist, you are the bridge between our vision and the engineers who use it. You will own the technical success of our customers, from the final stages of the sales pitch through to full-scale adoption. You aren’t just "support" you are a product expert, a teacher, and a critical feedback loop for our engineering team.

What you’ll do

• Partner in the pitch. Join the GTM team on discovery and technical calls to work through complex requirements and show off what makes Endra so special.

• Own the transition from sales to success with white glove precision. You’ll lead pre-kick-off sessions with decision makers to align on goals and ensure the platform is configured perfectly for their needs.

• Conduct deep-dive training sessions and demos (on-site and online) for super users, ensuring they have the tools and knowledge to become champions within their domains. Empower and guide users to roll outEndrainto the wider organization.

• Closely monitor customer activity during the critical first 0-90 days. You’ll lead bi-weekly training sessions to resolve "how-to" questions and ensure users are working lightning fast.

• Collaborate closely with our product engineers to translate customer feedback into tangible insights for the product roadmap, ensuring these insights drive concrete product improvements. You will be a key stakeholder for the product organization, significantly influencing the product roadmap.

• Provide sustained support and consultation to ensure long‑term customer success and value realization.

• Collaborate with the GTM and Marketing team to identify and capitalize on opportunities for up‑sell and cross‑sell.

Who you are

• Strong understanding of end‑to‑end MEP workflows, from concept through permit and construction documents.

• 5+ years of MEP engineering experience in a top‑tier firm.

• Expert‑level proficiency in Revit for large complex MEP systems.

• Deep ownership. You understand your problem domain and take full responsibility for the customer’s journey.

• You can speak the language of AEC engineering and technical architecture while maintaining a human‑first, intuitive approach to communication.

• No bullshit mentality. You talk straight to the point. You value truth and velocity over ego.

• You thrive in high‑velocity environments and enjoy working alongside other top‑tier talent.

How we think and work

• Less is more: We simplify and ship smaller, fast.

• Build the right things: We listen carefully and build what users actually need.

• Velocity & Quality: We build things that last, but we don’t perfect them forever.

• Trust & Collaboration: Strong opinions, loosely held.

What We Offer

• Competitive salary and equity.

• Employee‑friendly equity terms.

• Private health insurance.

• Regular team events and off‑sites.

• An inspiring, ambitious, and global work environment.

Ready to move the needle?

Do you feel this is your opportunity to do your most meaningful work and reshape an entire industry? Let's talk!