Elective Care Scheduler & Waiting List Coordinator

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 26,000 - 27,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a motivated admin professional to support the Elective Inpatient Waiting List Team. You will coordinate scheduling for procedures, pre-operative assessments, and theatre bookings, ensuring efficient care pathways and adherence to national waiting time targets.

Strong communication and IT skills are essential. The role focuses on accurate data input, handling enquiries, confidentiality, and collaboration with consultants, theatre

Qualifications

• Good general education including GCSE English and Maths.
• NVQ level 3 in Business Administration or equivalent experience in an administrative environment.
• Experience of dealing with the public/customer service experience.
• Experience of working with a range of Microsoft Office packages (e.g., Word, Excel, Outlook).
• Experience of using IT systems.

Responsibilities

• Create documents, spreadsheets and reports using IT systems.
• Input and look up data on Trust IT systems.
• To deal with enquiries from staff, patients and visitors.
• Co-ordinate and schedule bookings with consultants and theatre teams.
• Maintain confidentiality and apply the Data Protection Act.
• Attend admin team/departmental meetings and support colleagues.

Skills

General administration

Microsoft Office

Customer service

Communication skills

Multitasking

Education

GCSE English and Maths

Business Administration NVQ Level 3

Tools

IT systems

Data entry

Job description

University Hospitals Birmingham NHS Foundation Trust is seeking a motivated admin professional to support the Elective Inpatient Waiting List Team. You will coordinate scheduling for procedures, pre-operative assessments, and theatre bookings, ensuring efficient care pathways and adherence to national waiting time targets.

Strong communication and IT skills are essential. The role focuses on accurate data input, handling enquiries, confidentiality, and collaboration with consultants, theatre