Elective Admissions Coordinator - Patient-Focused Admin

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 24,000 - 30,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking an Admissions Coordinator to deliver professional administration and coordination for ENT elective admissions, ensuring a patient-focused service and strong customer relations.

The role includes accurate inputting and maintenance of data on data systems, handling correspondence, and applying standard operating procedures to support efficient patient pathways and timely pre-operative assessments.

Qualifications

• GCSE English (Grade C+ or equivalent)
• Good standard of spoken English
• Confidentiality in the workplace
• Knowledge of NHS Administration systems
• Understanding of waiting list procedures
• Knowledge of medical terminology
• Understanding NHS plan and waiting targets

Responsibilities

• Coordinate elective admissions in line with national and local policies and standards
• Ensure pre-operative assessment and associated appointments are undertaken
• Arrange specialist equipment or beds and obtain clinician review/approval of case mix
• Provide comprehensive senior administrative support to clinicians and teams
• Monitor patient pathways and update MKUH systems (e.g., PTL)
• Attend meetings and liaise with other departments to manage patient pathways
• Explain complex admissions information to patients clearly

Skills

Organisational skills

Communication

Prioritisation

Decision making

Education

GCSE English (or equivalent)

NVQ Level 3 / RSA III or equivalent

Tools

MS Office (Word/Excel)

Job description

Milton Keynes University Hospital NHS Foundation Trust is seeking an Admissions Coordinator to deliver professional administration and coordination for ENT elective admissions, ensuring a patient-focused service and strong customer relations.

The role includes accurate inputting and maintenance of data on data systems, handling correspondence, and applying standard operating procedures to support efficient patient pathways and timely pre-operative assessments.