Admissions Co-ordinator

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking an administrative coordinator to support ENT elective admissions, ensuring accurate data entry and timely coordination across pre-operative and admission processes.

The role focuses on patient-focused service delivery, liaison with clinicians, and use of the Patient Tracking List system to monitor pathways and improve access to care.

Qualifications

• Experience in hospital administration and elective admissions.
• Ability to input and maintain patient data accurately.
• Strong communication with clinicians and patients.

Responsibilities

• Coordinate elective admissions for ENT with pre-operative assessments.
• Monitor patient pathways and update tracking lists.
• Communicate complex information to patients about admissions.
• Attend meetings and liaise with departments to manage pathways.

Skills

Administration

Data entry

Coordination

Patient communication

Tools

PTL system

Job description

To deliver a professional, comprehensive, and efficient level of administration and coordination for ENT elective admissions, consistently ensuring a patient-focused service which promotes good customer service and effective working relationships. The post holder will oversee the accurate and timely inputting and maintaining of data-on-data systems, together with the associated correspondence, ensuring standard operating procedures are applied. This role can't be sponsored. Interview date 20.11.2026. To deliver a professional, comprehensive, and efficient level of administration and coordination for elective admissions, consistently ensuring a patient-focused service which promotes good customer service and effective working relationships. The post holder will oversee the accurate and timely inputting and maintaining of data-on-data systems, together with the associated correspondence, ensuring standard operating procedures are applied. Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career. As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities. We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre. We have just opened the Oak Wards - a new ward block featuring two 24-bed wards. Further investment is underway, including the recently approved Women and Children's Centre, set to open by 2030. Visit our website to explore the latest news and opportunities at MKUH -News - Milton Keynes University Hospital- For further information about Milton Keynes please visit -Visit Milton Keynes. Proactive coordination of elective admissions in accordance with national and locally defined policies and standards, inclusive of ensuring pre-operative assessment and associated appointments have been undertaken, arrangement of specialist equipment or beds have been arranged and clinicians have reviewed and agreed to the case mix on their list. Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty, to support the provision of elective admissions for their areas. Escalating capacity or other issues as appropriate. Monitoring of patient pathways, inclusive of updating relevant MKUH systems such as the Patient Tracking List (PTL) and taking proactive measures to support deliver within national and locally agreed policies and standards. Attendance at meetings as required and liaising with other relevant department to manage patient pathways. Communicating complex information to patients regarding their admissions, ensuring they have understood the information and instructions provided. Discussing complex and contentious issues in relation to theatre list planning and capacity with clinicians and operational managements teams.