Patient Pathway Co-ordinator | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 28,000 - 31,000; Full time

Job summary

Milton Keynes University Hospital NHS Foundation Trust is seeking a Patient Pathway Co-ordinator to provide essential administration support to consultants and Allied Health Professionals, ensuring smooth patient pathways from referral through discharge. The role emphasizes proactive coordination, high attention to detail, and the ability to work within a team to meet the 18-week target.

Previous medical secretary experience is desirable, and a fixed-term contract is offered until October 2027,

Qualifications

• Previous medical secretary or clinical administrative experience.
• Working knowledge of E-care, E-referral and Patient Tracking Lists is advantageous.

Responsibilities

• Ensure a safe and smooth pathway for all patients from referral to discharge.
• Proactively coordinate patient pathways in line with national and local policies, arrange appointments and tests, review results, escalate to clinicians, liaise with departments and keep MKUH systems updated.
• Provide a comprehensive senior administration service to clinicians and teams within a designated specialty.
• Support clinical and operational teams to deliver an efficient outpatient service and assist with setting up outpatient clinics (booking/cancelling rooms, clinic templates).

Skills

Medical administration

Medical secretary

E-care knowledge

E-referral knowledge

Patient Tracking Lists

Job description

Patient Pathway Co-ordinator | Milton Keynes University Hospital NHS Foundation Trust

Company:

Company: Milton Keynes University Hospital NHS Foundation Trust

Band 4 £28,392 - £31,157 per annum (pro rata if Part-time)

Hours:37.5 hours per week, all MKUH roles will be considered for flexible working

Fixed-term contract until 8 October 2027

An exciting opportunity has arisen within the Medicine Division. There is a need for skilled Patient Pathway Co-ordinator to work within an established team to provide administration support to consultants and Allied Health Professionals, providing an interface for clinical staff and other admin services.

The ideal candidates would have previous medical secretary, clinical administrative experience. A working knowledge of E-care, E-referral and Patient Tracking Lists would be an advantage.

The successful post holder will have an essential role in providing safe patient care and ensuring that patients do not breach the 18 weeks target.

So if you like challenges, are a quick learner, work well in a team and have transferrable skills that can be adapted, this could be the right job for you!

Please note that we are not able to offer sponsorship for this role.

Interview date: 4 November 2026

"They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9%." (NHS Staff Survey 2024)

• To ensure a safe and smooth pathway for all patients, from the point of referral to discharge.
• Proactive coordination of patient pathways in accordance with national and locally defined policies and standards, inclusive of ensuring relevant appointments, diagnostic tests etc are arranged, results are reviewed, escalations to the relevant clinician or team are made, relevant departments are liaised with and MKUH systems are accurately updated.
• Provision of a comprehensive senior administration service to clinicians and teams within a designated specialty.

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

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General:

• Supporting clinical and operational teams to deliver an efficient and effective outpatient service.
• Setting up outpatient clinics inclusive of booking / cancelling rooms and assisting operational teams with clinic template arrangements.

Please refer to the Job Description for further details.

This advert closes on Friday 30 Oct 2026

Milton Keys University Hospital NHS Foundation Trust

Milton Keys University Hospital NHS Foundation Trust

Milton Keys University Hospital NHS Foundation Trust