EL/PL Claims Handler — Hybrid Work + Bonus & Benefits

MTrec Ltd Commercial; Newcastle upon Tyne; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual holiday entitlement

Attendance bonus

Pension scheme

Employee assistance programme

Hybrid working

Travel schemes

25 days + BH

Flu jab & eyecare

Job summary

MTrec Commercial is seeking an experienced EL/PL Claims Handler to join their team. You will manage a caseload of low value personal injury claims via the EL/PL Portal, review initial information, and progress files through all portal stages.

You will liaise with insurers, solicitors and clients, and handle evidence gathering and damages valuation. The role operates on a full-time basis with a Monday–Friday 9am–5pm schedule.

Qualifications

• 1 year plus experience in dealing with EL/PL claims.
• Strong organization and prioritisation skills.
• Ability to communicate at all levels, both verbally and in writing.
• Team player with a positive and enthusiastic approach.

Responsibilities

• Dealing with a caseload of EL/PL portal cases for low value personal injury claims.
• Checking and review of initial information.
• Checking and recording important dates (e.g. limitation).
• Preparing allegations of negligence and breaches of statutory duty and completing claims notification forms on the EL/PL Portal.
• Reviewing files and reporting to clients, team leaders or others.
• Liaising with insurers, solicitors, courts, counsel and other agencies.
• Valuing damages for pain, suffering and loss of amenity.
• Completing schedules of special damages.
• Progressing cases through Portal stages 1–3 and preparing files for court proceedings.

Skills

EL/PL claims

Teamwork

Communication

Tools

MS Office

Job description

MTrec Commercial is seeking an experienced EL/PL Claims Handler to join their team. You will manage a caseload of low value personal injury claims via the EL/PL Portal, review initial information, and progress files through all portal stages.

You will liaise with insurers, solicitors and clients, and handle evidence gathering and damages valuation. The role operates on a full-time basis with a Monday–Friday 9am–5pm schedule.