ELPL Portal Claims Handler – Hybrid & Growth Path

Minster Law Ltd; West of England; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Annual discretionary bonus

Hybrid working arrangements

25 days annual leave

Job summary

Minster Law Ltd in Bristol is hiring an ELPL Portal File Handler to manage a caseload of Employer’s Liability and Public Liability claims. You will progress cases from inception to conclusion, keeping clients informed and liaising with insurers and medical experts.

The role requires a solid MOJ Claims Portal understanding, strong organisational skills, and proficient use of case management systems. It is a full-time, hybrid position with a competitive salary and development opportunities.

Qualifications

• Experience handling ELPL claims in a personal injury environment.
• Strong client-service focus with excellent communication.
• Able to keep accurate, compliant case records and documentation.

Responsibilities

• Manage a caseload of ELPL claims from start to finish.
• Gather evidence and supporting documentation for claims.
• Maintain regular contact with clients and stakeholders.
• Liaise with insurers, medical professionals and third parties.
• Prepare and submit legal documents in line with requirements.
• Ensure case records are accurate and compliant.
• Progress claims proactively to deliver positive outcomes.
• Contribute to department improvements and teamwork.

Skills

ELPL claims handling

Client-focused service

Communication skills

Organisational skills

Microsoft Office

Tools

MOJ Claims Portal

Case management systems

Regulatory knowledge

Job description

Minster Law Ltd in Bristol is hiring an ELPL Portal File Handler to manage a caseload of Employer’s Liability and Public Liability claims. You will progress cases from inception to conclusion, keeping clients informed and liaising with insurers and medical experts.

The role requires a solid MOJ Claims Portal understanding, strong organisational skills, and proficient use of case management systems. It is a full-time, hybrid position with a competitive salary and development opportunities.