EHR Senior Analyst - Patient Access and Flow

University College London Hospitals NHS Foundation Trust; Camden Town; Híbrido; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

University College London Hospitals NHS Foundation Trust (UCLH) is seeking an enthusiastic Epic-certified/accredited professional to support our Patient Access (PA&F) Team. The successful candidate will join an experienced team that maintains UCLH's Epic EHR and partner with digital initiatives across Springboard, Cadence, Grand Central, Prelude and Welcome.

The post holder leads design, configuration, build and testing of their Epic module, delivering against governance, quality standards and

Formación

• Epic certification/accreditation required or to be obtained with support.
• Ability to design, configure, build and test Epic modules.
• Strong collaboration with clinicians and operational managers to optimise workflows.

Responsabilidades

• Lead design, configuration, build and testing of Epic application modules.
• Analyse service needs and define best-practice workflows.
• Provide end-user support and incident resolution for Epic users.
• Collaborate across EHR teams and contribute to upgrades and safe deployment.

Conocimientos

Epic certification/accreditation

Herramientas

Epic EHR

Springboard

Cadence

Grand Central

Prelude

Welcome

Descripción del empleo

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare supporting our Patient Access (PA&F) Team. The successful candidates will join an experienced and wider diverse team of analysts who support UCLH's Epic EHR and our wider digital partnerships and be part of an internal team with expertise across Springboard, Cadence, Grand Central, Prelude, Springboard and Welcome. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships. The post holder leads the design, configuration, build and testing of their application module, ensuring delivery against governance, quality standards and project plans. Working with clinicians, operational managers and subject matter experts, they analyse service needs, define best practice workflows and support system optimisation aligned with Trust strategic objectives. They develop and support analysts, collaborate across integrated EHR teams, and contribute to upgrades, testing and safe deployment of new functionality. The role includes resolving incidents, providing specialist end user support, and maintaining strong relationships with departmental leads to ensure effective, clinically aligned system use. It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/ accreditation within the relevant application, you will be required to undertake a period of training to obtain this. You will be fully supported by your manager and team throughout this process. This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing), We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application Come and be a part of the best NHS trust in England to work for, according to our staff

• UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.

UCLH recognises the benefits of flexible working for staff - To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?