EHR Senior Analyst – Patient Access and Flow

University College London Hospital; Greater London; Hybrid; GBP 66,000 - 73,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust is recruiting an EHR Senior Analyst for the Patient Access and Flow team. The role focuses on Epic EHR design, configuration, testing and incident resolution, working with clinicians and managers to optimise workflows and support system improvements across multiple sites.

The ideal candidate will be Epic certified/accredited, with the ability to work in a hybrid setup and travel for on-site requirements as needed.

Qualifications

• Epic certification or accreditation is required or strongly preferred.
• Experience supporting Epic EHR modules in a healthcare setting.
• Ability to design, configure, build and test application components.

Responsibilities

• Lead design, configuration, build and testing of their Epic module.
• Collaborate with clinicians, managers and SMEs to define workflows and optimise systems.
• Provide end-user support and resolve incidents to ensure safe deployment of new functionality.
• Develop and mentor analysts within the team and contribute to upgrades and testing.

Skills

Epic-certified/accredited

Analyst

Healthcare IT

Tools

Epic EHR

Job description

EHR Senior Analyst – Patient Access and Flow

Company:

Company: University College London Hospital

Salary: £66,274 - £73,496 Per annum inclusive of HCAS

A Vacancy at University College London Hospitals NHS Foundation Trust.

We are looking to recruit an enthusiastic Epic-certified/accredited professional with a keen interest in digital healthcare supporting our Patient Access (PA&F) Team.

The successful candidates will join an experienced and wider diverse team of analysts who support UCLH’s Epic EHR and our wider digital partnerships and be part of an internal team with expertise across Springboard, Cadence, Grand Central, Prelude, Springboard and Welcome.

Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships.

The post holder leads the design, configuration, build and testing of their application module, ensuring delivery against governance, quality standards and project plans. Working with clinicians, operational managers and subject matter experts, they analyse service needs, define best practice workflows and support system optimisation aligned with Trust strategic objectives.

They develop and support analysts, collaborate across integrated EHR teams, and contribute to upgrades, testing and safe deployment of new functionality. The role includes resolving incidents, providing specialist end user support, and maintaining strong relationships with departmental leads to ensure effective, clinically aligned system use.

It is a requirement that candidates hold Epic certification or accreditation, ideally but not necessarily within the applications we are recruiting into. If you do not have certification/ accreditation within the relevant application, you will be required to undertake a period of training to obtain this. You will be fully supported by your manager and team throughout this process.

This is a hybrid role, requiring a minimum of one day on-site per fortnight, with flexibility to attend more frequently based on business needs, making it suitable for staff seeking a hybrid working opportunity.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

*UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit:Flexible working.

To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?

This advert closes on Tuesday 10 Nov 2026

£66,274 - £73,496 Per annum inclusive of HCAS

£66,274 - £73,496 Per annum inclusive of HCAS

£75,328 - £86,114 Per annum inclusive of HCAS