Customer Service Advisor - Uncapped Commission (Stockton-on-Tees)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

Join a forward-thinking company as a Customer Service Advisor in Stockton-on-Tees, where your communication skills can shine. This permanent, full-time role offers a competitive salary with uncapped commission and numerous benefits, including 24/7 online GP access, generous family leave, and support for career development. Enjoy the flexibility to manage your work-life balance while making a difference in customers' lives. If you're ready to grow in a supportive environment, this opportunity is perfect for you.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident in talking and engaging with people.
• Transferable skills from life experience or negotiations.

Responsibilities

• Discuss how EE can enhance customers’ digital lives over the phone.
• Help customers choose the right products.

Skills

Customer Engagement

Negotiation Skills

Sales Skills

Job description

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Customer Service Advisor - Uncapped Commission (Stockton-on-Tees), Stockton-on-Tees

Job Details:

• Client: EE
• Location: Stockton-on-Tees, United Kingdom
• Job Category: Other
• EU work permit required: Yes

Job Overview:

Where: Darlington
Type: Permanent, Full-time
Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission
Hourly rate: £12.82 rising to £13.12 at 9 months

Role Description:

If you’re confident in talking and enjoy engaging with people, this role might be for you. Whether you have extensive life experience or are skilled at negotiating with family, your transferable skills can succeed in a sales advisor role with EE. We provide training to ensure you can confidently discuss our products and services.

We focus on relationship-building rather than hard sales. The role involves discussing how EE can enhance customers’ digital lives over the phone, helping them choose the right products. Join our Sales Team in Darlington and make a difference.

Flexibility and Support:

We recognize life’s unpredictability. Our roles are designed with flexibility, supporting you to attend appointments or manage emergencies. Options include scheduling your own breaks, banking time, and occasional home working.

Benefits:

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Online GP access 24/7 for you and your immediate family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving hundreds annually
• Support for career development and progression
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to support your community
• Optional private healthcare and dental insurance

Join a supportive team with meaningful training and opportunities for growth. What are you waiting for?