Customer Service Representative - Uncapped Commission (Yarm)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team in Stockton-on-Tees. This full-time role offers a competitive starting salary with the potential for growth, alongside uncapped commission opportunities. Ideal candidates will possess strong communication and negotiation skills, and will be trained to provide exceptional customer service. Enjoy flexibility in your work schedule and a supportive environment that values career development. If you’re ready to make a difference and build a lasting career, this is the perfect opportunity for you.

Benefits

Online GP access 24/7

Market-leading paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Discuss how to enhance customers’ digital lives over the phone.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Building

Job description

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Customer Service Representative - Uncapped Commission (Yarm), Stockton-on-Tees

Client: EE

Location: Stockton-on-Tees, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Details

Where: Darlington

Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

Role Overview

If you’re a confident talker who enjoys asking questions and building relationships, this role might be for you. Whether you have life experience or are skilled at negotiating, your transferable skills can help you succeed as a sales advisor with EE. We provide training on our products and services to prepare you.

We don’t do ‘hard sales’. The role involves discussing how we can enhance customers’ digital lives and recommending suitable products over the phone. Join our Sales Team in Darlington and use your skills to make a difference.

Flexibility and Support

We understand life is dynamic. This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.

Benefits

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP access 24/7 for you and your family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks.
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
• Discounts on EE & BT products, saving hundreds annually.
• Support for career development.
• Season Ticket Travel Loan for commuting costs.
• Volunteering days to support your community.
• Optional private healthcare and dental insurance.

Join a team with a great culture, support, and training to build a lasting career. What are you waiting for?