Customer Service Representative - Uncapped Commission (Middlesbrough)

JR United Kingdom; Stockton-on-Tees; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic team in Stockton-on-Tees. This full-time role offers a competitive starting salary with opportunities for growth and uncapped commission. You will engage with customers, providing them with tailored solutions to enhance their digital experiences. Enjoy a supportive work environment that promotes flexibility, career development, and a strong team culture. With fantastic benefits including online GP access, generous family leave, and discounts on products, this is an opportunity not to be missed. Join a company that values your contributions and supports your career aspirations.

Benefits

Online GP Access

Paid Carer’s Leave

Equalised Family Leave

Discounts on EE & BT Products

Career Development Support

Season Ticket Travel Loan

Volunteering Days

Optional Private Healthcare

Dental Insurance

Qualifications

• Confident communicator with strong interpersonal skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Discuss suitable products and services tailored to customer needs.

Skills

Customer Service

Communication Skills

Sales Skills

Job description

Social network you want to login/join with:

Customer Service Representative - Uncapped Commission (Middlesbrough), Stockton-on-Tees

Client:

EE

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes allowing you to schedule your own breaks, bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year
• Huge discounts on EE & BT products, including Mobile and Broadband, saving hundreds of pounds every year
• Support to carve your own career path. We’re passionate about developing our people and supporting your career goals
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront
• Volunteering days to give back to your local community
• Optional Private Healthcare and Dental insurance to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?