Customer Service Representative - Uncapped Commission (Stockton-on-Tees)

JR United Kingdom; Stockton-on-Tees; Hybrid; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Representative to join their dynamic sales team. This full-time role, based in Stockton-on-Tees, offers a competitive starting salary with the potential for uncapped commission. Ideal candidates will possess strong communication skills and a knack for building relationships. Enjoy the flexibility of scheduling your breaks and occasional home working to support your work-life balance. With comprehensive training and career development opportunities, this role is perfect for those looking to make a meaningful impact in customer service.

Benefits

Access to online GP services 24/7

Market-leading paid carer’s leave

Family Leave with full and half pay

Discounts on EE & BT products

Support for career development

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident talker with strong communication skills.
• Ability to build relationships and negotiate effectively.

Responsibilities

• Discuss products to enhance customers' digital lives.
• Recommend suitable products over the phone.

Skills

Customer Relationship Management

Negotiation Skills

Communication Skills

Job description

Job Title: Customer Service Representative - Uncapped Commission (Stockton-on-Tees), Stockton-on-Tees

Client:

EE

Location:

Stockton-on-Tees, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Location: Darlington

Type: Permanent, Full-time

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly Rate: £12.82 rising to £13.12 at 9 months

If you’re a confident talker who enjoys asking questions and building relationships, this role might be for you. Whether you have life experience or are skilled at negotiating, your transferable skills could make you successful as a sales advisor with EE. We will provide training on our products and services.

We don’t do ‘hard sales’. The role involves discussing how we can enhance customers’ digital lives and recommending suitable products over the phone. Join our Sales Team in Darlington and use your skills to make a difference.

This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your work-life balance.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Access to online GP services 24/7 for you and your immediate family, fully funded.
• Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
• Family Leave: 18 weeks full pay and 8 weeks half pay for all parents in the first year.
• Discounts on EE & BT products, saving hundreds of pounds annually.
• Support for career development within EE.
• Season Ticket Travel Loan for commuting costs.
• Volunteering days to give back to your community.
• Optional private healthcare and dental insurance for you and your family.

Join a team with a great culture, support, and training to help you build a career. What are you waiting for?