Operations Delivery Manager

Network Rail; Cardiff; Hybrid; GBP 43,000 - 51,000; Full time

Job summary

Join a forward-thinking organization where you can make a significant impact on railway safety and efficiency. In this role, you will manage the delivery of Route Engineering Access plans, ensuring compliance and safety in all operations. Your leadership will foster a strong safety culture while you engage with stakeholders to enhance service delivery. This position offers a supportive work environment with flexible arrangements, allowing you to balance your professional and personal life effectively. If you are passionate about making a difference in the rail industry, this is the opportunity for you!

Benefits

75% Discount on Leisure Travel

Up to 75% Subsidy on Season Tickets

Discounted Healthcare Membership

Flexible Working Hours

Paid Volunteering Leave

Enhanced Family Friendly Support

Qualifications

• Experience in front-line delivery operations is essential.
• Knowledge of railway geography and network capability is crucial.

Responsibilities

• Manage the safe delivery of Route Engineering Access plans.
• Lead investigations into possession-related incidents.

Skills

Leadership Skills

Communication Skills

Analytical Thinking

Knowledge of Possession Safety Rules

Customer Focused Solutions

Organizational Skills

Education

Relevant Experience in Operations

Formal Incident Investigation Competence

Job description

Location

Cardiff, GB

Department Name

Wales & Western Region

About Network Rail

At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!

The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.

Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!

As a Network Rail employee, you will enjoy a wide range of benefits!

• Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
• A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
• GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.
• Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
• A range of Pension schemes to choose from
• Effectively manage work-life balance with a 35hrs per week contract, hybrid working, flexible working, flexible leave, and enhanced family friendly support.
• 5 days paid volunteering leave.
• 2 weeks paid reserve leave for the Armed Forces community.
  
  
  

In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.

To find out more about the benefits at Network Rail, click here .

We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone . For more information about Network Rail click here

Brief Description

To manage the safe and effective delivery of Route Engineering Access plans through all aspects of pre, real time and post possession delivery and associated activities, minimising Route exposure to Schedule 8. Lead the first response and subsequent investigation into all possession related incidents, providing comprehensive reporting on all possession safety and delivery activities.

About The Role (External)

Key Accountabilities:

• Lead a strong, challenging safety culture throughout all aspects of possession delivery activities including, but not limited to, PICOP briefings, competency assessment and possession assurance audits.
• Lead, direct and manage all in house and contracted possession management staff, acting as a role model and mentor, implementing Network Rail policies professionally and efficiently.
• Lead investigations into all possession related incidents/operational close calls, liaising and supporting with all Works Deliverers, Operational staff and possession delivery stakeholders.
• Manage the safe and efficient delivery of all possession plans.
• Manage possession delivery teams to minimise exposure to Schedule 8, facilitating right time service start up including contingency plans.
• Manage compliance of possession management teams, buildings, vehicles and equipment in line with relevant company standards rules and regulations.
• Support the development and validation of the Route Engineering Access plan through the planning process.
• Produce all safety critical and delivery documentation for possession management activities as required to optimise safe and effective use of access opportunities.
• Provide accurate and comprehensive possession reporting to works deliverers, operational staff and key stakeholders to enable continuous improvement.
• Promote a proactive continuous improvement culture, sharing knowledge and best practice across the industry.
  
  
  

Job Skills, Experience and Qualifications:

Essential

• Relevant successful experience in a front-line delivery operations role
• Demonstrable leadership, management, motivational and communication skills
• Knowledge of possession safety rules and regulations
• Knowledge of relevant railway geography and network capability
• Analytical thinking and the writing of reports
• Knowledge of factors and activities critical to efficient possession delivery
• Able to evaluate complex factors and produce business-led customer focused solutions
• Able to work well under pressure
• Able to engage with customers and build collaborative relationships with stakeholders
• Able to prioritise and organise workload to ensure deadlines are met
• Local / Formal incident and accident investigation competence
• PTS/IWA/COSS/PICOP/ AOD duties
• Excellent communication skills and customer focussed approach
• UK driving license
  
  
  

Desirable

• Protection Controller
• Engineering Supervisor
  
  
  

How To Apply (External)

Salary: This role is a 4C - £43,588- £50,018 per annum.

Closing date: 14 th May 2025. Late applications will not be accepted.

Please get your application in as soon as possible, we may close the advert before the listed closing date if we receive enough applications.Late applications will not be accepted.

Click ‘apply now’ to apply.

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. Click here for more information.

Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone.We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.

We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&[e-mail] or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com) . For all other support please contact your HR Business Partner.

Network Rail is a Disability Confident Leader and we’ll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles. You can visit Evenbreak’s Career Hive for advice on accessibility support if you’re unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.

All offers of employment are conditional upon satisfactory completion of pre-employment checks. Click here for more information

Our Drugs and Alcohol Standard has changed. All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5-year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.

Keeping people safe on the railway is at the heart of everything we do. Safe behaviour is therefore a requirement of working for Network Rail.You should demonstrate your personal dedication to safety on your application.