Receptionist / Facilities Assistant

PetroStrat; Conwy; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading consultancy in Conwy seeks a proactive Receptionist/Facilities Coordinator for a 6-month fixed-term contract. This role involves managing front-of-house operations, supporting procurement, and ensuring health and safety compliance. The ideal candidate will be highly organised, detail-oriented, and proficient in Microsoft Office, providing excellent service to staff and visitors.

Qualifications

• Highly organised and methodical, able to prioritise effectively.
• Strong attention to detail and excellent communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage front-of-house operations and greet visitors.
• Coordinate facilities-related tasks and procurement support.
• Conduct health and safety checks and maintain records.

Skills

Organisational skills

Attention to detail

Communication skills

Microsoft Office Suite

Problem-solving

Job description

Contract Type:

Fixed-term - 6 months (with potential to become permanent)

Location:

Conwy, on-site

Overview

We are seeking a professional and proactive Receptionist/Facilities Coordinator to manage front-of-house operations and support the smooth day-to-day running of our site in Conwy. This role is pivotal in creating a welcoming environment for staff and visitors, while also ensuring the efficient coordination of facilities and administrative functions.

We are offering this position as a 6-month fixed-term contract, with the opportunity for extension or transition to a permanent role based on business needs and individual performance.

Key Responsibilities

Front of House

• Greet and manage all visitors in a professional and friendly manner.
• Act as the first point of contact for incoming calls, post, parcel deliveries, and warehouse collections.
• Liaise with on-site contractors and service providers.
• Hold and manage site keys during working hours (no out-of-hours cover required).
• Coordinate facilities-related tasks, including scheduling servicing, inspections, and repairs.
• Arrange and procure refreshments or catering for meetings and visitors as required.

Procurement Support

• Assist with purchasing activities across the business, including:
• Office supplies (e.g., stationery, kitchen, and cleaning products)
• IT equipment
• Laboratory and operational items

Administrative Support

• Monitor and respond to general email enquiries.
• Arrange outgoing post and courier services.
• Provide general administrative support to various departments as needed.

Health & Safety

• Conduct weekly fire alarm tests and maintain records.
• Perform routine safety checks (e.g., first aid kits, fire extinguishers, fire doors).
• Record monthly electricity and gas meter readings.
• Schedule and log maintenance, inspections, and repairs.
• Support contractors while on-site.
• Take roll call during fire evacuations and assist with emergency procedures.

Requirements

• Highly organised, methodical, and able to prioritise effectively in a busy environment.
• Strong attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.).
• Ability to provide a high standard of service to both internal and external stakeholders.
• Capable of using initiative to resolve issues independently and escalate when necessary.
• Able to manage multiple tasks efficiently and meet deadlines.
• Trusted to handle sensitive information appropriately.

Desired Skills And Experience

• Full UK driving licence.
• Certification or willingness to be trained in basic first aid or fire safety procedures.
• Previous experience in a receptionist, office coordinator, or facilities support role.
• Understanding of workplace safety standards and compliance.

PetroStrat Ltd is a Stratigraphic Consultancy that provides a comprehensive suite of integrated geological services predominantly to the Oil & Gas industry, as well as a suite of laboratory services to our clients.